Custom Rome Italy Vatican City Tours

HOW TO BOOK YOUR TOUR IN 3 EASY STEPS

Our aim is to provide exactly the right service to suit your requirements. You can email us and we will personalize a tour/s for you and/or provide the transportation you require and provide you with a price for your requirements.

STEP 1: Send us an e-mail with the following information:

• Name or brief description of tour/s and/or service required.
• Date/s service required.
• Number of adults/children, age of children.
• Full address of hotel, place of residence or venue to be picked up from or met.
• Special interests or information or expectation to help us make your private tour more enjoyable.
• Lead contact name and full billing address.
• Travel cell phone number.

The more specific you are about your expectations and requirements the better our answers will be. If you are vague with your trip requests, the first several emails from us will be questions in response to your questions.

STEP 2: On receiving this information we will e-mail a reply confirming availability, price and payment procedure. If the tour is unavailable, e.g., attractions are closed or we are fully booked, we will inform you.

STEP 3: If you are happy with your tour schedule please, make payment as directed. Payments can take up to 48 hrs. to process. On receiving payment, we will e-mail a tour confirmation to print out and take with you on the day of the tour/s. Please check details carefully and e-mail us with any queries.

BOOKING POLICY AND NOTES

• Bookings are dealt with on a one-to-one basis via e-mail only.
• We do not accept bookings with less than 48 hours notice.
• To secure your preferred date/s we recommend booking well in advance.
• All tours subject to availability. Booking will not go ahead until availability is confirmed.
• Tour is not guaranteed to go ahead until 100% of payment is received.
• Administration fees may be added for extensive itineraries or supplementary guide hire.
• We do not arrange flights, accommodation, travel tickets.
• We do usually pre-book tickets for attractions. These must be paid in Euro cash on the day of the tour.
In circumstances where pre-booking is the only option for attractions, tickets must be paid for in advance and are non-refundable.

GENERAL ENQUIRIES

To make an initial or general enquiry e-mail us. We try to reply within 24 hours. Owing to cold-selling we do not take enquiries or bookings by phone.