Dear Ms Aiello,
Thank you for sending me your Feedback form. It was my intention to contact you about the Guided Tour I arranged with your representative, Rachel, for 24 May 2011. I would like to thank Rachel who dealt with my numerous enquiries and for arranging the tour so efficiently.
We were extremely impressed by the arrangements and Ms Lucia ensured our visit to the Vatican Museum and Sistine Chapel was not only enjoyable but fascinating and incredibly informative. She was especially considerate to the mobility and hearing challenges concerning my elderly mother and took the utmost care to ensure that we were afforded every courtesy in a most professional, unhurried, charming and exceptional manner. Lucia subject knowledge was very impressive and she demonstrated this not only in her narrative but also in her ability to answer any question we asked of her, there seemed to be nothing she did not know and by the end of our tour, she left us with a wealth of information and knowledge we were all delighted and most appreciative. Please be kind enough to pass on our thanks and regards to Lucia. Thank you once again. Your services are excellent and I am pleased we chose Nancy Aiello Tours above the many other tour operators available.
Enjoy Italy off the beaten path on this Lucca half day private tour. This walled town in the heart of Tuscany is a great destination away from the hordes of tourists. Lucca encompasses all the best that Italy has to offer from thousand year history and culture to delicious food. Experience the city sights and sounds with your expert driver/guide. Lucca half day private tour begins with a short 40-minute ride (traffic pending) on a comfortable private vehicle from Florence. During the scenic journey one of our top driver/guides will provide captivating commentary on the city glorious history. Travel back to medieval Italy. Lucca has the feel of its medieval past with layers of history evident in its architectural gems. Your personable driver/guide helps you capture your personal view of the town with insider knowledge and enlightening anecdotes. Contact us for an exclusive Lucca half day private tour.
* Private Guided Chauffeured Half-Day Trip
* Private Licensed Professional Driver/Guide
* Private Deluxe Vehicle
* Pickup and Drop-Off from your Hotel in Florence or from any other Location in Tuscany
* Scenic Drive
* Lucca Top Attractions and Hidden Gems
* Best Photo Ops
Optional Upgrades to Enhance Your Private Excursion
Travel Tuscany in Comfort and Style by Mercedes Benz GL Class 4×4 Luxury SUV
ADD ON Private Mercedes Benz GL Class 4×4 Luxury SUV
Can I join a group tour?
Unfortunately this is not a service we offer. Nancy Aiello Tours specializes in individual and family private tours. Our private tours are exclusive to one booking party and we do not combine separate reservations to form small groups. Our private tours mean that you do not share your tour with anyone else. Your private tour is tailored to your individual needs and interests so everyone can ask questions and get the most from a new experience.
Do we stop for lunch during our private Tuscany excursion?
Yes. The duration of the tour includes time for breaks to grab a quick snack and/or lunch. Your private driver/guide would be happy to provide with suggestions for lunch to suit your tastes and budgets. The cost of the meal is NOT included in the price. Some people like to grab a quick pizza or a snack, and some people like to sit down for a nice relaxing Italian meal. You may take a break at any time during the tour upon request. Otherwise, breaks will be at our discretion.
Are your private vehicles licensed and insured?
Yes. All of our vehicles are officially licensed and insured.
Are your private vehicles non-smoking? Air conditioned?
Yes. All of our vehicles are non-smoking and air-conditioned.
Are tips included?
Tips are optional. Gratuity is not included and is left to individual discretion.
MORE EXPERIENCES TO INSPIRE YOUR TRIP TO ITALY
Experts in Inspired Luxury Travel to Italy!
Dear Ms Aiello,Madeleine Burchilla
Best of Rome Children Tour
We visited Rome in July and had Lucia as our tour guide and everything was so brilliant. Lucia was just divine with my daughters aged 10 and 12 and they now think of her as their older sister. My husband and I found her extremely charming and very knowledgeable. Lucia imparted facts to the girls in a way that they understood, were interested and remember to this day. My husband and I have been to Rome many times and we felt as though we were seeing it for the first time. Lucia is a natural!
I would recommend this tour to anyone. It was completely worth the money and we enjoyed everything about it.
Thanks again for a wonderful day.
PS My girls send their love to Lucia.Suellen Oakley
Ancient Rome with Capitoline Museums Tour
Vatican Museums Sistine Chapel Tour
Florence in Day Tour
Having taken the Vatican tour with Lucia last September, it was a pleasure to see her again and to take the Ancient Rome tour with her. My grandson had never been to Rome and he was most impressed with all Lucia had to tell us. Claudio is an excellent driver and always found the perfect parking spot. My daughter and grandson took the Vatican tour with Lucia, which I had taken before, and once again, they had a wonderful, informative afternoon. In Florence, we were pleased with the time spent with Mariana, who is also a very knowledgable, interesting guide. We were interested in local dining and she was most helpful with suggestions.
When friends go to Italy, I always suggest taking a tour with your company and I know of one couple who will be doing so in the fall.
I hope you will pass my comments on to Lucia, Claudio and Mariana.Miriam Bivins
North Carolina USA
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