Our overall experience with Nancy Aiello Tours was outstanding. No way to describe the experience in a single word. From the start, you made the logistics of learning about your tours, and the administration of ordering quite simple. But the highlight of our two days was our most precious tour guide Lucia. She made us feel welcome and comfortable from the very first moment we met her, and made us feel part of her special family. She was bright, knowledgeable, articulate and had a great sense of humor. We couldn’t have picked a more congenial person as our team partner. Please pass on our thanks and compliments to her. I would absolutely recommend Nancy Aiello Tours to our family and friends.