Why Book with Us?
There are plenty of tour operators to choose from when considering a trip to Italy, so why choose Nancy Aiello Tours for planning yours? Here is a taste of what distinguishes us from the many traditional agencies who offer travel in Italy. If our word is not enough, see real testimonials from satisfied clients.
We live and breathe Italy: Being based in Italy gives us an edge but we don’t rest on our laurels: our knowledge is refreshed with frequent trips to inspect what we know and seek out new places to visit, places to stay, and things to do. We are here personally experiencing the most amazing destinations, building relationships with all of our incredible partners, and bringing that all back to you in order to provide you with the most comprehensive knowledge and experience to create the best vacations ever for you!
Destination specialists: Too many agencies try to cover too much of the world and end up as a master of none. We specialize exclusively in our home turf, Italy, and we pride ourselves on providing thoroughly researched and beautifully delivered trips to our compelling destinations.
Local knowledge & contacts: We are a carefully crafted and highly-experienced collection of passionate and well-connected Italy travel specialists who live and travel extensively in the destinations we cover.
Insider access: We let you experience Italy, not just see it. Thanks to our extensive local network of insiders and experts we can create the trip you have been dreaming about.
Authentic experiences: Unlike selling pre-set packages and tried and tested tourist routes, we guides and inspire experiential travel-seekers channeling expectations into truly exclusive, one-of-a-kind experiences.
Peace of mind: A successful vacation is all about the details. We place great emphasis on getting to know our clients and matching them with the right experience.
Up-to-the-minute knowledge underpinned by over 10 years’ experience: We personally vet all the experiences and hotels we recommend and can provide you with first-hand information and opinions on them. This attention to detail results in a travel experience that embraces the concept of slow travel. A journey that enables travelers to experience the Italian culture in a truly immersive way.
Tailored trip itineraries: With over a decade of experience, we understand that everyone is unique and we design itineraries accordingly. While some companies only have set group itineraries, we are not a cookie-cutter travel company. Instead, we create personal and exclusive experiences that fit individual interests along with one-on-one services with advisors.
Real people, not algorithms: Nothing is automated when you book a trip with us. Behind each and every request you receive an answer from a real professional person working with you or your travelers and their needs. A true specialist and not the “Click Tour – Click Date – Pay Now” kind of process you can find in other larger agencies or when booking online.
Friendly and personal bespoke service: As travel-addicted ourselves, we are in tune with the expectations our guests have for their trips and are able to cater to their needs, treating them as we’d like to be treated ourselves. Our vacation planning services are distinguished by the personal touch we give to each individual request, making clients feel like they have friends in Italy to help them organize their holiday.
One-on-one trip planning services: We understand the importance of dealing with the same people through the booking process, so the same destination specialist will handle your trip from start to finish.
Reliability: Word-of-mouth endorsements from our guests are the cornerstone of our success. Over half of our business is from repeat clients and friends they have recommended to us.
Small by choice: Thanks to our focus on quality of service rather than quantity of customers, we deliberately limit the number of trips we work on at any given time. While this means we cannot accept every trip request we receive, it enables us to look after our clients to the best of our ability and enjoy the process as we go along.
Totally independent: Nancy Aiello Tours is a small, independent private tour operator and we only suggest people and places that we love. We are here to celebrate real places, authentic experiences and mindful travel.
Owner run: We work closely with our clients to create journeys of a lifetime. Unlike most travel companies, who often outsource all arrangements to a third-party ground handler, we personally do the legwork of making your on-the-ground arrangements, while always keeping your interests in mind. We feel that this creates a far more passionate and personal service and a greater sense of accountability, which are key to providing the best possible service.
Travel with local tour guides: We have a dedicated team of local guides who will make sure you discover Italy true spirit and not its tourist face.
Legitimacy: Nancy Aiello Tours is a trading name of Italy Family Travel Planners, a fully licensed and bonded Italy based Tour Operator & Travel Agency that is part of the I GO ITALY S.r.l. Group of Companies.
Insider expertise and personal connections: Exclusively dedicated to Italy, we love and know intimately the destinations we help travelers discover, the experiences we create and the people we work with that make it all possible.
Sustainability in travel: In addition to creating life-changing trips, Nancy Aiello Tours is committed to supporting sustainable tourism initiatives and protecting the destinations we operate to ensure they remain vibrant for future generations of travelers.
Passion for Italy: A passion for the country runs through all we do. Our task is to provide you with intimate access to the Italy we know and love. This will become obvious as soon as you contact us!
