Why Book with Us
Why choose Nancy Aiello Tours for planning your Italy vacation? Here is a taste of what distinguishes us from other travel companies.
Local knowledge & contacts: We are a carefully crafted and highly-experienced collection of passionate and well-connected Italy travel specialists who live and/or travel extensively in the destinations we offer.
Destination specialists: Too many agencies try to cover too much of the world and end up as a master of none. We specialize exclusively in our home turf, Italy, and we pride ourselves on providing thoroughly researched and beautifully delivered trips to our compelling destinations.
Peace of mind: A successful vacation is all about the details. We place great emphasis on getting to know our clients and matching them with the right itinerary and guide.
Tailored trip itineraries: While most companies only have set group itineraries, we are not a cookie-cutter travel company. We create personal and exclusive experiences that fit individual interests, needs, timeframe and even whims, along with one-on-one services with advisors.
First-hand experience: We personally vet all the experiences and hotels we recommend and can provide you with first-hand information and opinions on them.
Personal care: Our philosophy has always been to interact on a one to one basis with our clients and not one-size-fits-all approach with the same standard, ordinary trip. Behind each and every request you receive an answer from a real person. A true specialist and not the “Click Tour – Click Date – Pay Now” kind of process you can find in other larger agencies or when booking online.
Your friends in Italy: Our vacation planning services are distinguished by the personal touch we give to each individual request, making clients feel like they have friends in Italy to help them organize their holiday.
Highly personalized service: One consultant will look you after from your initial inquiry until your arrival home after your personalized trip.
Reliability: Word-of-mouth endorsements from our guests are the cornerstone of our success. Over half of our business is from repeat clients and friends they have recommended to us. See what our testimonials say about our custom Italy vacations.
Small by choice: Thanks to our focus on quality of service rather than quantity of customers, we deliberately limit the number of trips we work on at any given time. While this means we cannot accept every trip request we receive, it enables us to look after our clients to the best of our ability and enjoy the process as we go along.
Totally independent: Nancy Aiello Tours is a small, independent tour operator and we only offer experiences we love.
Owner run: Unlike most travel companies, who often outsource all arrangements to a third-party ground handler, we personally do the legwork of making your on-the-ground arrangements. We feel that this creates a far more passionate and personal service and a greater sense of accountability, which are key to providing the best possible service.
Legitimacy: Nancy Aiello Tours is a trading name of Italy Family Travel Planners, a fully licensed and bonded Tour Operator & Travel Agency that is part of the I GO ITALY S.r.l. Group of Companies. And as members of The American Society of Travel Advisors (ASTA) and The Family Travel Association (FTA), we adhere to their standards of excellence.
We love Italy: Nancy Aiello Tours was founded on our love of Italy. Our job is to experience the best our country has to offer and share the gems we discover with each of our guests. This will become obvious as soon as you contact us!
