We take our responsibility regarding your privacy, very seriously. As an Italian company, we comply with the new data protection laws GDPR, coming into effect on 25th May 2018.
Information about you and members of your party, including your names, contact details and any special needs, disabilities, or dietary requirements, is collected by us when you request information or make a booking with us.
Where practical, we will collect personal information directly from you. Generally, this will be collected by us when you deal with us either in person, by telephone, email or when you visit our website. We may request information about you when you purchase or make inquiries about our products and services; or when you request brochures or other information. We may also collect information when we invite you to complete surveys or provide us with feedback.
The information we request when making your reservation, is requested in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent. We reserve the right to disclose your personal information to certain permitted third parties including members of our own group, all trusted partners. We would again like to stress that, in accordance with this new legislation (GDPR) strict security procedures are observed to prevent personal data misuse and unauthorized access.
We recognize that its customers care how their information is used and shared. “The Company” wants its customers to understand the types of information collected, how the information is used, and the safeguards in place to protect customer information. At the same time, information is the cornerstone of “The Company” ability to provide products and services to its customers. Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to provide travel services and products to you. For example, we may collect details such as your name, mailing address, telephone number, email address, credit card number and expiry date, passport details, dietary requirements (if any) and health issues relevant to your travel arrangements. We also collect information that is required for use in the business activities of “The Company” including, for example, financial details necessary in order to process various transactions and any other information you may elect to provide to us. We are required by law to obtain your consent to the collection of sensitive information. We will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Policy, unless you tell us otherwise.
What Information is Collected and Stored?
“The Company” collects and stores certain information automatically whenever you access this Website. The amount and type of information “The Company” collect depends upon the use of the Website. Each time a visitor comes to the website, “The Company” may count, track and aggregate the visitors activity into an analysis of general traffic flows at the Website. This information is used to analyze and improve this Website and to provide customers with an improved experience. “The Company” collects and stores information that customers enter through this website or otherwise. For example, when a customer places an order, “The Company” collects and stores some or all of the following information: name, billing address, email address, telephone number.
Information “The Company” collects also may be used by “The Company” to contact customers about products, promotions, upcoming events, special offers, including new products and services that “The Company” may introduce from time to time, and to enable customers to obtain product literature, receive on-line newsletters. If you have inquiries or complaints regarding the use of personal information, please contact [email protected]
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or place an order. These security measures include: SSL (Secure Sockets Layered) technology. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children Online Privacy Protection Act Compliance.
We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
This policy was last modified on 24/05/2018.