We believe that transparency represents the foundation in establishing a trustful and long lasting relationship with our guests. Please read the following terms and conditions carefully before you book. By asking us to confirm your booking, we are entitled to assume that you have had read these booking conditions and agree to them. Kindly be informed that we are unable to accept any bookings unless you have read and accept our Terms & Conditions and Cancellation Policy and that by making a booking we assume you have read and accept them. This constitutes an Agreement between you and I GO ITALY S.r.l. owner of Nancy Aiello Tours, hereby referred to as “The Company”.
“The Company” is a licensed Tour Operator and Travel Agent based in Rome, Italy. Authorization GR131559 Issued by the Region of Lazio, Italy. Vat No. IT14064491005 – Insurance RC Issued by Allianz Global Assistance n.731693168. The following conditions, together with the relevant information set out in the “The Company” web site(s), brochure(s) and any correspondence between you and “The Company” will form part of your contract with “The Company”. Your contract will be subject to Italian law at all times.
Protection of Information
“The Company” owns and has copyrights on this site. You will not copy, reproduce, republish, post, transmit, distribute, or sell any of the information found on our site. Trademarks and logos on our site are ours. Nonetheless, access to information remains unlimited and complimentary. We will use all reasonable efforts to keep our site available at all times, subject to necessary downtime for maintenance and system outages. We cannot promise that our site will be error-free or that our site or the servers that make it available are free of viruses. “The Company” documentation [not limited to vouchers, order notification emails, tickets, etc.] cannot be reproduced, transmitted or modified in any manner. Alteration of “The Company” documentation may result in denial of service.
What is included in your vacation planned by “The Company”?
Our trips generally include personalized trip planning; transfers and transport as indicated; private sightseeing services and other experiences as specified; admission fees if/as indicated; in-country emergency support during your trip; and other services as specified. As each trip is unique, please refer to your itinerary to confirm the inclusions for your trip.
What is not included?
Unless otherwise specified, the following are not included in our trips: international flights; travel insurance; costs associated with obtaining passports and/or visas; baggage fees and/or the cost of luggage forwarding. All items of personal expenses including but not limited to telephone calls, food, meals, drinks, mini-bar purchases, room service charges, laundry, souvenirs and any other incidental expenses; gratuities; and any other services not specified in your itinerary. Sightseeing or services other than those specified on the tour itinerary. Tips for personal services and to local city guides and drivers are not included in tour cost and left to your discretion. Public transportation fees (trains, taxis, metros, buses). Item of a strictly personal nature (travel insurance and excess baggage), museum or monument entrance fees (indicated on the tour information schedule) and must be paid by the client on the spot. The tour/s includes all what clearly specified in “Private Tour Includes”. “The Company” will not be responsible or liable for deposits, payments and penalties for other services not included, such as airline tickets, separate hotel reservations or other items handled by passengers not through “The Company”.
“The Company” consultation fee for extensive planning is completely nonrefundable and nontransferable. The consultation fee is not applicable to any other services purchased through “The Company”.
Payment must be made in € Euro currency no other currency will be accepted. Full payment by credit card or wire transfer is required to secure your reservation. Your tour/s and/or services are booked only after full payment has been received and confirmed. ALL payment date/deadlines will be sent out to all clients at the discretion of the travel advisor; it is the responsibility of the client to ensure timely payments are rendered on or before the payment deadlines. Payment can be made by wire transfer or debit and credit cards from Visa or MasterCard. However, with both forms of payment (bank transfer or credit card) there may be a surcharge to cover the bank charges. In all cases, booking is not confirmed until we are in receipt of cleared funds. If payment is not made by the due date we will assume you no longer wish to proceed with the booking.
Payment by Credit Card – The client’s credit card will be charged in the local currency (Euro) and will be exchanged by the client’s bank at the exchange rate applicable on the day the bank processes the charge. For this reason, there may be a variation in the price quoted and the actual rate processed on the client’s credit card.
If paying for the tour/activity with a credit card client is hereby stating that client is the authorized cardholder or that client has been authorized by the cardholder to use the credit card. In the event the credit card is dishonored, rejected, or later contested for any reason, client agrees to pay the amount indicated to “The Company”.
When you provide us with your credit card details to process your payment you agree with our terms and conditions and the prices for the service, you fully agree with these terms and payments and you may not dispute these charges under any circumstances. In agreeing to these terms and conditions, you hereby authorize “The Company” to use your credit card to guarantee reservation. You authorize “The Company” to use the information on the credit card provided by you in order to make the purchase of the services required.
Credit card payments are accepted via our secure online booking form. All information is encrypted on our secure server. The booking reservation process through nancyaiellotours.com is safe and secure. Your online transactions are secure and all payment details are entered on a secure page and transmitted over Secure Sockets Layer (SSL). As an additional security measure, we require CVV2/CVC2 verification on all credit card and debit card transactions.
“The Company” does not store your credit card details. This information is discarded after your transaction has been processed. In order to provide greater security, you will be asked to enter all the information that is on your card for each purchase you make with “The Company”, as this information is not saved in our files longer than necessary to process the payment of each booking.
Payment by Wire Transfer – We only accept wire transfers in Euro currency (€). Any transfer in another currency will cause fees. Payment must be received in the local currency (Euro). Clients who wish to pay by bank transfer should provide us with evidence of the payment being made. To validate your reservation after the bank transfer is complete email us a scanned copy of your bank transfer receipt. Payment must be made in € Euro currency and client is responsible for any bank charges that may be incurred.
When you make your booking via bank transfer you agree with our terms and conditions and the prices for the service, you fully agree with these terms and payments and you may not dispute these charges under any circumstances. However, with both forms of payment (credit card or bank transfer) we reserve the right to cancel your booking if full payment is not received in a timely manner.
Once you have confirmed to us that you happy with the proposal, we will proceed to take payment and issue you with an email confirmation voucher. Such email constitutes your proof of purchase. We decline any responsibility should your e-mail provider blacklist our domain @nancyaiellotours.com and consequently not allow our e-mails containing the tour voucher(s) to reach your account.
Reviewing Email Booking Confirmation/Voucher
It is important for you to check the details on the booking confirmation voucher. While “The Company” takes the utmost care in making sure the information on your travel voucher(s) is complete and accurate, it is your responsibility to carefully read and review voucher(s) for accuracy upon receipt and agree to contact “The Company” within 72-hour if you have any questions. Failure to notify “The Company” within 72-hour shall constitute a waiver of any claim regarding accuracy of the booking confirmation voucher. Inaccurate information that may lead to a loss of reservation or service is the responsibility of the client. Failure to contact us in time to allow for the correction and re-sending of voucher(s) could result in the loss or cancellation of your reservation, tickets or services listed on the voucher for which we will not be responsible. In such a case, no refunds will be possible.
On the day of tour/s, you must present the paper or electronic voucher in order to redeem your tour/activity. Print the email booking confirmation voucher and present it on the day of the tour/s. If you travel with a mobile device simply, present your email booking confirmation voucher on your smartphone or tablet on the day of the tour/s. Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the reservation information is strictly prohibited and may have legal consequences.
Notice of Non-Receipt of Email Booking Confirmation/Voucher
An email-booking voucher will be mailed three business days after successful payment. Please check that you have received this email following purchase. We take no responsibility should you not receive this email due to reasons outside of our control i.e. junk or spam filtering. If the email booking confirmation voucher from us has not been received prior to your departure date, it is your responsibility to contact “The Company” at least seven business days before your departure from your home country so that the necessary information can be resent. Our offices are open Monday-Friday 9am-6pm CET. Failure to contact us to allow re-sending will result in loss of your reservation for which we will not be responsible.
When you make a booking you are confirming that you understand our terms and conditions and have accepted them on behalf of yourself and all members of your party. All contracts with “The Company” are made in Italy subject to these booking conditions and are subject to Italian law and exclusive jurisdiction of the Italian Courts. Both parties agree to submit to the jurisdiction of the Italian courts. In the case of a dispute, notice must be provided in writing within seven days of the date of service provided.
Each traveler is responsible for obtaining and carrying a valid passport and any other documents required by Italian government regulations. Non-US and non-EU residents may require special travel documents to travel to Italy. Check with your local embassy or consulate.
You assume complete and full responsibility for checking and verifying any and all passport, visa, or other entry requirements of each destination and all safety or security conditions at such destinations. You are solely responsible for any adverse consequences resulting from missing or defective documentation. All travelers, regardless of the holder’s passport, must check with the consulates of the countries being visited to determine if a visa is required for their nationality. Your passport must have at least six (6) months remaining on the passport from the date of return otherwise your passport must be renewed. Also, make sure there are sufficient pages left in your passport, at least two (2) pages, for validity of the passport.
“The Company” may provide information or advice given on visas, climate, clothing, baggage, special equipment, etc. in good faith as a courtesy to you. We are not responsible for any errors or omissions as to the information provided.
Travel Insurance to Protect your Travel Investment is Strongly Recommended
The trip price does not include travel insurance. “The Company” strongly recommends that you purchase a comprehensive travel insurance at the time of booking to ensure your peace of mind before and while traveling. Travel insurance protects you against unforeseen problems and issues relating to your trip. There are four main types of travel insurance coverage: Cancellation and Interruption, Emergency Medical, Baggage and Personal Effects, Flight and Accident. While each type can be obtained separately, it is usually best to purchase a comprehensive travel insurance package, which includes most or all types of coverage.
Our cancellation fees are not negotiable. It is important that you protect yourself in case of trip cancellation/interruption for any reason, travel/baggage delay or loss of baggage, medical expenses, flight cancellations, personal illness, or circumstances causing the trip to be cancelled. We do not offer travel insurance policies to persons traveling with us, but we do require all guests to have the appropriate best travel insurance. We strongly recommend that you buy a comprehensive travel insurance to cover cancellation due to unforeseen circumstances, or those beyond your control. We will not be responsible for any costs incurred by you or any member of your party before, during or after your trip because of inappropriate or insufficient travel insurance being purchased.
Special note for Vacation Packages: Please note that most insurance companies require an insurer to purchase the policy within 14 days of the deposit in order to cover pre-existing conditions.
Disclaimers and Limitation of Liability
“The Company” is NOT liable for reduced/cancelled itineraries due to circumstances beyond our control such as technical or administrative problems with transport, closure of airports, flight delays, ships unable to dock for whatever reason, sports events that make circulation by certain streets or areas impossible, adverse weather conditions, or any other occurrences beyond our immediate control and which, despite all due care being taken could not have been avoided. Therefore, no compensation can be offered.
“The Company” is NOT liable for reduced itineraries owing to unscheduled closures by attractions. Unscheduled closures of tourist sights do not depend on us, but on the administration of the sites visited on the tour. Venues and monuments can sometimes close without notice due to labor strikes, structural problems, or other civic disturbances. The Coliseum is subject to closures due to rain, assembly meetings, strikes or other factors.
Churches and museums are subject to unannounced closures at any time without prior notice and pieces removed for restoration or loan. On rare occasions, St. Peter’s Basilica (i.e. for a special mass) closes without notice. The Sistine Chapel and particular galleries of the Vatican Museums can sometimes be closed without prior notice and pieces removed for restoration or loan. While we regret these inconveniences, these unforeseen closures are beyond our control for which we cannot be held responsible therefore, no refunds will be issued. In these rare cases, “The Company” reserves the right to substitute visits, entertainment and other features when establishments are closed or cannot be visited for reasons beyond our control.
All Vacation Packages and tour services are completely non-refundable and non-transferable for any reason including but not limited to: illness, injury, flight itinerary, employment, threat of actual war or terrorism, client perceived threat of war or terrorism, failure to review your itinerary online, or flight delays. Clients must bear all such losses or expenses. This is not limited to, but may include, a) the closure of monuments/areas and/or venues which “The Company” visits, where and when the closure of that monuments/areas and/or venue is out of the control of “The Company” or where “The Company” is not notified by the monuments/areas and/or venue with ample time to notify the clients, which may be due to inclement weather, manifestations and protests or simply the last-minute decision of the venue. b) the inability of our tour to access certain monuments/areas and/or venues due to restrictions caused by excessive traffic, inclement weather, manifestations and protests or due to that area being restored/under construction or covered/obstructed from public view.
To guard against unforeseen circumstances, we insist you have comprehensive travel insurance that you must purchase at home before traveling with “The Company”.
These Terms and Conditions are subject to change at any time at “The Company’s” sole discretion without notice. Any dispute arising out of any vacations offered shall be subject to the exclusive jurisdiction of the Italian courts.
Terms & Conditions
Client is responsible for travel arrangements to/from tours organized by “The Company”.
“The Company” will not be held responsible for any wrong information or omissions submitted by the reserved party.
We assume no responsibility for no-shows or simply because client decides not to go on the tour/s.
We assume no responsibilities for incorrect addresses and locations provided by clients. We assume no responsibilities for incorrect dates, times, email addresses, or any other inaccurate information provided to us by clients.
Client is responsible for reviewing the confirmation voucher and verifying the accuracy. Inaccurate information that may lead to a loss of reservation or service is the responsibility of the client.
Client is required to PRINT and BRING the confirmation voucher outlining the details of the booking on the day of the tour/s. The confirmation voucher must be printed as is and presented to the tour guide and/or driver at the time of tour/s.
Clients is responsible for their own safety in all walking and interior tours: crossing roads, using steps, etc.
Client is responsible for themselves and children wearing a seat belt in tour vehicles.
No food or drink to be consumed in tour vehicles except by permission of the driver.
The guide, driver or operator reserves the right to terminate any tour for unreasonable behavior.
“The Company” is not liable for reduced itineraries owing to late start/delays by the client.
“The Company” is not liable for reduced itineraries owing to unscheduled closures by attractions.
“The Company” is not liable for reduced itineraries owing to delays caused by traffic congestion.
By booking tours or services through “The Company”, you agree to the above terms and conditions.
Ticket Sales are Final and Cannot be Refunded
Ticket sales are final and non-refundable, non-transferable and it is not possible to modify the day or the time slot. Pre-purchased tickets for museums and monuments cannot be exchanged or rescheduled and are non-refundable after tour is confirmed.
Tours are held Rain or Shine
“The Company” operates rain or shine so be prepared for all weather conditions. All of our private tours go ahead as planned, rain or shine therefore, we encourage our clients to check the weather forecast and dress accordingly. It never hurts to have an umbrella on hand. In the case of inclement weather, your guide will modify the itinerary accordingly so more time is spent indoors. Refunds are not available for rainy day or inclement weather cancellations.
Participant’s Responsibilities During Tour
It is your responsibility to be ready to leave at the departure city at the specified day and time. We are not responsible for any losses due to cancelled or missed flights, changed flight itineraries, late arrivals, or early departures. Your additional responsibilities include, but are not limited to, strictly complying with all local laws, respecting customs and culture, adequately assessing your abilities, respecting other participants’ privacy, and if on a guided trip following the suggestions and advice of the guide.
Airport/Railway/Port Delays & No-Shows
Within three business days after payment confirmation, we email a confirmation voucher specifying the pick-up location and pick-up time for your transfer/s as well as the proper contact information, to PRINT and TAKE with you on the day of the travel. If you anticipate that you will be delayed for any reason and will not be able to honor your scheduled pickup time, it is your responsibility to contact “The Company” or email “The Company” to alert your delay. If it is possible, we will reschedule your pick-up time. “The Company” makes no guarantee that a re-scheduled pickup time may be possible without additional cost.
In case of airline, delay or delays related to luggage pickup at Italy’s airports, our representatives will wait up to 40 minutes past the reserved pick-up time. If you are awaiting luggage in an airport and anticipate that you may be delayed please, contact “The Company” to alert of the change in pick-up time. If a call is not made prior to reservation time, you are not able to be present for your scheduled pick-up the service will be considered a no-show. No-show clients are not eligible for a change to their service and must re-book the service at the full price.
No refunds will be given for failure to arrive at our tour meeting point by the scheduled departure time.
On family tours the parents or legal guardians are solely responsible at all times for the safety and behavior of their children under 18 years old.
Child or Booster Seats
“The Company” takes care for the safety of your children as much as you do. We provide child seats or booster seats upon request that are up to European safety standards. If you have any little angels traveling with you, please let us know beforehand – while making the reservation – so that we can arrange for the corresponding seating. Having seats for babies is compulsory in Italy. All children traveling in a car must use the correct car seat appropriate to their height until they are either 150cm in height (4.92ft.) or 12 years in age – which ever they reach first. We strongly support and comply with Italy safety regulations.
The parents or legal guardians are the only parties authorized to install the child seat or booster seat inside the vehicle, and to ensure that each child is safely secured in their safety seat prior to departing. Drivers, as non-parents and non-legal guardians, cannot perform this safety function on behalf of the parent or legal guardian. Drivers will not proceed to depart until the child or children are properly secured inside their respective safety seats. By requesting a child seat or booster seat, you agree to comply with these terms in full.
Assumption of Risk
You acknowledge and agree that you have voluntarily applied to participate in the tour, trip or vacation on which you are booked (all referred to herein as “tour”). You acknowledge and agree that you are voluntarily participating in the tour with the knowledge of the numerous risks and dangers involved, which include but are not limited to: the hazards of traveling, the forces of nature, travel by boat, automobile, train, ship, aircraft, or other means of conveyance; the dangers inherent in the activities listed in the itinerary; “The Company’s” own negligence; emotional trauma; personal injury; disfigurement; temporary or permanent disability (including paralysis); death; acts of God; the hazards of traveling in unsafe or politically unstable areas or under unsafe conditions; the dangers of civil disturbances and war; forces of nature; transportation failures; equipment failures or deficiencies; wild animals; high altitude, food-related illnesses, accident or illness in remote places without access to medical facilities, transportation, or means of evacuation and assistance; the adequacy of medical attention, including but not limited to any evacuation plan, transportation, equipment or supplies that may be provided; consumption of alcoholic beverages; terrorist activities, social or labor unrest; mechanical or construction failures or difficulties; diseases; local laws; climactic conditions; abnormal conditions or developments; and any actions, omissions, or conditions outside of “The Company’s” control that are not listed herein.
By booking with the “The Company”, you hereby expressly agree to be responsible for your own welfare and the welfare of all minors traveling with you. You agree to assume all of the risks set forth in this agreement, including those set forth above, including both those known and unknown to you.
RELEASE AND WAIVER OF LIABILITY AND INDEMNIFICATION: In consideration of, and as a part of the payment for, the right to participate in such tour, trek, expeditions, or other activities and the services arranged for you by “The Company”, and its agents and associates, and to the fullest extent permitted by law, you on behalf of yourself and your heirs, legal and personal representatives, next of kin, successors and assigns (collectively, “Releasors”), expressly a) RELEASE, WAIVE, FOREVER DISCHARGE AND COVENANT NOT TO SUE “The Company”, its owners, officers, employees, managers, shareholders, affiliated entities, agents, representatives, directors, associates, volunteers, successors and assigns (collectively, “Releasees”), from and against any and all liability, claims, demands, losses or damages which you now have or may later have against Releasees arising out of, relating to, or in connection with the tour, activities and services provided, arranged or advertised by “ The Company”, whether arising from the Releasees’ negligence or otherwise; b) AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS (“indemnify” meaning to defend and to pay or reimburse) Releasees from and against any and all claims, injuries, costs, damages, losses or suits, including attorney’s fees, brought by or on behalf of anyone, arising out of or relating to your participation in the activities and use of services provided, arranged or advertised by “The Company”, even if such claims allege negligence by Releasees or others; and c) AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS Releasees against any claim by any person, including minors, arising in whole or in part from an injury or other loss suffered or caused by you in connection with the tour arranged for you or the services provided, arranged or advertised by “The Company”.
YOU AGREE THAT THE TERMS OF THIS AGREEMENT SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for yourself, all members of your family and all minors traveling with you, your and their heirs, legal and personal representatives, next of kin, successors and assigns; it being your intention to fully assume all risks associated with this tour and to release “The Company” from any and all liability to the maximum extent permitted by law.
Claims and Complaints
If you find a problem or something that does not meet your expectation, you must promptly notify us or the local operator, guide or supplier so that the problem can be rectified, if possible. If you make any changes on your own without following the notice procedure described above, you assume responsibility for any added costs you may incur and forfeit any potential refunds. If satisfaction is not reached through this notice procedure during the trip, you must submit further complaint in writing to us within seven (7) days of the end of the tour. We will not accept any liability for claims received after this period. Should a refund be agreed upon, it will be processed within thirty (30) days.
Please note that if you are dissatisfied with any aspect of “The Company’s arrangements you fully agree to address your issues in writing emailing us at [email protected] This would give us the opportunity to address your concerns and take the necessary steps to find a fair, reasonable and mutually acceptable solution before you publish any of your comments on the Internet including but not limited to public forums, review sites, blogs and/or social media. Any negative post published without being first brought to the attention of “The Company” will be considered a breach of this agreement.
Refund request must be received in writing. Refunds when applicable will be made directly to your credit card or bank account, minus any fees indicated. Should a refund be agreed upon, it will be processed within 30 days from the day “The Company” receives your request. Please, refer to our cancellation policy.
Refunds on Unused Services
Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. There is no refund for any individual unused service or unused portion of your trip. “The Company” cannot make refunds or exchanges for unused services. No refund will be made for unused travel arrangements after travel begins (i.e. vehicles, sightseeing, tours, and museum tickets).
“The Company” will not be deemed in breach of this agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under this agreement to the extent that any such delay or nonperformance is due to any Force Majeure. “Force Majeure” means any circumstances beyond our reasonable control, including without limitation acts of God, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances.
Limitation of Remedies
You agree that to the extent consistent with applicable law, the maximum amount of recovery to which you may be permitted to recover from “The Company” shall not exceed the cost of the trip that you purchased from us. To the maximum extent permitted under applicable law, “The Company” shall not be liable for any special, consequential, indirect, incidental or other damages, including lost profits, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if “The Company” has been advised of the possibility of such damages. You expressly waive any right you may have to recover such damages. If you, or any of your heirs, or anyone acting on your or their behalf, should bring such suit, you shall pay all attorney’s fees, related court fees and defense costs should you not prevail.
Venue, Choice of Law, and Other Provisions
This agreement will be interpreted according to Italian laws. Jurisdiction over any dispute arising out, in connection with, or relating to this agreement and/or the transactions and relationships among the parties contemplated by this agreement shall be filed exclusively in Italian courts. If any portion of this agreement is determined by a court to be null and void, the remaining portions of this agreement shall nevertheless remain valid and binding upon the parties. This agreement is the final, complete and exclusive statement of the parties’ agreement on the matters contained in this agreement. This agreement supersedes all prior negotiations and agreements.
You agree that “ The Company” may copyright in its own name, use, re-use, and reproduce any images, photos or videos that you send to us, or that other travelers take of you individually or in a group, in any medium, including but not limited to print, electronic media, or Internet, free of charge and without your right to inspection, for promotion and publicity purposes worldwide related to our travel products and services. If you do not want us to use any images of you that are taken by us or other participants during the expedition, you must inform us before your trip departs.
Disputes Regarding Claims of Copyright Violation
“The Company” respects the intellectual property rights of third parties. Where the user deems that his/her work has been copied and uploaded on this website and that such actions constitute a copyright violation, he/she must provide the responsible with the following written documentation: Signature, even digital, of the person authorized to act on behalf of the copyright owner. Description of the copyrighted work that the uses deem to be violated. Indication of the exact position, within the website, of the copyrighted material that the user deems violated. User’s declaration of good faith regarding the fact that the contested use was not authorized by the copyright holder, by the claimant or permitted by law. Users declaration that the above information is correct and that the user is the only copyright holder or that he is authorized to act on behalf of the copyright holder.
“The Company” takes responsibility regarding your privacy, very seriously. The information we request when making your reservation, is requested in order to offer you a professional service. “The Company” will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
“The Company” reserves the right to disclose your personal information to certain permitted third parties including members of our own group, all trusted partners. We would again like to stress that, in accordance with the Italian personal data protection law (D.LGS n° 196/03 art. 7), strict security procedures are observed to prevent personal data misuse and unauthorized access.
Our failure to insist upon or enforce any provision of these terms of service shall not be construed as a waiver of any provision or right of “The Company”.
Knowing and Voluntary Execution: I have had sufficient time to read this entire agreement. I have carefully read and understand the provisions and legal consequences of this agreement, and I voluntarily agree to all of its terms and conditions. I understand that I am giving up substantial rights by agreeing with this terms and conditions. I acknowledge that it has been recommended that I have my attorney review this agreement prior to booking. I agree that this Booking Terms and Conditions, Release and Waiver of Liability, Assumption of Risk, and Indemnity Agreement is intended to be as broad and inclusive as permitted by Italian laws and if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.
Please, contact us if you have any questions about our terms and conditions.