Tour consultant/booking: excellent
Tour arrangements: excellent
Office communication – promptness:   excellent
Tour guide: EXCELLENT!!
Value for money: Seemed rather expensive but the tour was very good
Overall experience rating: excellent
We really enjoyed our Vatican tour with Lucia. She was an outstanding guide and kept it interesting for all of us.
We would recommend Nancy Aiello tours to friends. I found it through a web search for good tours of Vatican for families.