Private Pompeii Fun Family Tour

I am so very happy to answer these questions, as we could not have been more pleased with your services!
Your agency and the excellent customer service will be first in my line of recommendations from our recent travels. Everything you arranged was professional and with stellar guides.
While Filipo might be better suited for adult only tours, he tried very hard with the girls. But clearly his passion and proud Roman education is contagious…but maybe a little esoteric for smaller children. However, his enthusiasm for his city made us all appreciate the beauty and history of Rome, that much more.
However, Nadia in Venice was perfect with our 9 year old twin daughters. She even sent us parents out of the room to better plan a surprise for us with the girls assistance. From hidden gems to the way to maneuver the streets and alleys of Venice, she was a wealth of information. We loved her affectionate ways and her desire to show us her beloved city.
As this was the first time in our lives, we ever used a travel specialist, we were hesitant at first. But since we had the girls with us, we thought it better to use a professional service. We were so right and so blessed to have found this in Nancy Aiello Tours. I believe I first read about you from something that originated in Travel and Leisure, but honestly, it has been too many months now since I began my exhaustive research.
The value for my money was perfect, because our tours were priceless. Without a doubt, we would have missed the perfect moments and not discovered the hidden gems, if it wasn’t for Filipo and Nadia. I thank you for finding such delightful personalities to spend our afternoons with us. And to be fair, none of this would have happened without Rachel in your front office. Her communication was speedy, spot on and completely reliable. I hope you know what a treasure you have in her since she is your first line of communication.
I wish your company continued success and look forward to our return visit, in no small part because of your expertise.
Warm regards,
Namaste

Dear Rachel,
My family thoroughly enjoyed our time spent on the tours of Rome with Nancy Aiello Tours three weeks ago. Our tour guide Mariella was absolutely WONDERFUL (and so was our driver on the first evening tour). We never felt rushed and both were so accommodating to the various needs of my family including bathroom breaks as well as pizza & gelato stops. I was thrilled when we had the same tour guide for all of our tours in Rome. She really got to know us – which was no easy feat considering we had 4 generations present on this trip. I wished that there was Nancy Aiello tours in the other countries we visited on this trip! I will absolutely use NA when visiting Rome again and will recommend using your company to all my friends. Thank you so very much for being so patient with me as I decided which tours I wanted to take.

Please do share this with Ann. We learned about Nancy Aiello Tours through Ciao Bambino on line while searching for kid friendly guides to Rome. We had about 6 to choose from and I chose yours after reading the reviews.
Ann was absolutely indispensable in planning our trip. She was very friendly and not only welcomed our questions, but answered ALL of them promptly and in an exceptionally organized manner. She is very efficient and you are lucky to have her on your team. She could not have made planning our time in Rome easier than she did. She even helped me choose a hotel. I asked for recommendations for hotels with pools knowing that my children would want to relax after sightseeing. These are apparently hard to find in Rome but she suggested several. I would just like to add our hotel to your list of hotels with pools in Rome. The Crown Plaza Hotel at St. Peter’s. While it was an American Hotel off the beaten path, it was luxurious and very accommodating especially for the price. We took both public transportation and cabs to get to the city and the Vatican.
Lucia was also an excellent tour guide in Rome and we enjoyed being with her every day. Her knowledge of the city was expansive and almost unbelievable. We all appreciated her laid back manner and her efforts in always trying to engage our boys.
I will definitely recommend your company to others traveling abroad especially those with children. Thank you for your services and giving me the opportunity to write this review.