Private Venice Islands Family Day Trip

Even though we’ve filled out the on-line survey sent to us by your company, we just felt that we didn’t have the opportunity to really let you know just how amazing we felt Andrea and Cecilia did as our driver and guide for our tour of Rome.
Andrea met us on time in our hotel lobby, and we were very impressed by his dress for the day. He wore a dark suit and tie and looked very professional. He immediately introduced himself to us, and came across as very warm and friendly. Throughout the entire tour, whenever we were coming back to the car, he made sure the air conditioning was on, so that we came back to a cool car. So appreciated, since it was a very hot day. He was always on hand to help with my wife wheelchair, and to make sure she got into the car OK. On our drive to the Vatican, he was very entertaining and informative, always pointing out places of interest along the way and what it was like to live in the area. This really added to our experience, especially this being our first trip to Italy. He was very open to conversation and questions which made us feel very comfortable and relaxed with him. Since Sue was in a wheelchair, Andrea, always got us as close as possible to the entrances of the attractions. He even offered to help push the wheelchair if I needed help. He was so much more than just a driver to us.
Cecilia, met us at the entrance of the Vatican, our first stop, introduced herself, and was very personable and friendly. We immediately felt very comfortable with her. She started out by going over the plan for the day, and then we proceeded in to the Vatican. We were amazed that we went right through the entrance and into the lobby. From there we started our tour. Her knowledge of history, art, sculpture, and the architecture we saw was phenomenal. She never made it feel like we were being rushed or in a hurry. We took our time and was able to look at everything we wanted to. There were many opportunities where Cecilia would suggest a little break and during that break, she would just elaborate on both what we have just seen and what we are about to see. We were very appreciative of how she would run interference for us so that we had no problems getting the wheelchair through the sometimes massive crowds. She was more than happy to play photographer and take our picture. She and Andrea were so aware of our having a wheelchair, and made sure that whatever route we took, was the easiest for us to get around. That really made it so easy for us to enjoy the tour. We were able to go to every site that we wanted to see. Having lunch in Piazza Navona with Cecilia was really special for us. It was the first time we ate at a restaurant in Rome and Cecilia, at our suggestion, was more than happy to recommend something light to eat. We were so happy that she was able to join us. Unfortunately, Andrea had to stay with the car and was unable to come with us. We felt bad about that, but of course, understood.
Rome was our first stop on a two week trip to Italy, and we have to say that meeting Andrea and Cecilia was the best way to start a vacation. They were just so warm and friendly that it was more like spending the day with a couple of new friends rather than going on a tour. They were the perfect fit for us. Both Cecilia and Andrea, we feel, far exceeded our expectations for this tour and did your company proud. They really seemed to enjoy what they do. It was such a pleasure to meet and spend time with them.
Please pass this email on to both Andrea and Cecilia, so that they know just how much we appreciated all that they did for us. They both fondly live on in the stories that we share with family and friends about our trip to Italy. We were truly very impressed by both of them and they will always have a special place in our hearts. We will definitely book another tour with your company the next time we are in Italy.

Hi,
We are definitely going to review our tour on trip advisor upon our return home. Our driver was incredibly punctual, professional and helped make our experience amazing including his recommendations for lunch. We were well taken care of and really appreciated the care he took when driving around…made us feel very safe!  Our guide in the ruins of Pompeii was incredibly knowledgeable and really provided us insight into what life would have been like. The ruins she showed us were first rate and she moved us through massive crowds expertly so we felt at times we were the only ones on Pompeii. We would definitely recommend your services to anyone including family and friends.  Thank you for a most amazing experience!  I originally found you by chance on the Internet and it worked out wonderfully for us!  Thank you!  Please pass on our thanks and praise to your staff who helped us enjoy our day so much!

Hi, I meant to send this right after our amazing trip. Your tour guides were fantastic: Katya for the Vatican, Cinzia for the Colosseum and Maria Elena in Florence. Their English was fantastic and they were are very knowledgeable, enthusiastic and gave personal antidotes during their tours. They were interested in my kids insights as well. I would definitely recommend your company. We were referred to you through our good friend who has used you for several trips. Our experience with you was in direct contrast to a tour that we took in London with another company my husband booked this on the recommendation of his business partner which was horrible. We had wished we had used your organization in London as well. Thank you for making our trip so special.