I am so sorry I have taken so long to get back to you guys. Our trip to Italy was absolutely wonderful and unforgettable. Our walking food tour of Rome was certainly one of the highlights! Our guide was extremely friendly, professional, and knowledgeable. It was like seeing the city with a friend. Not only did we appreciate all the wonderful places she took us to eat and discover, but also loved the historical facts on Rome she shared with us along the way.
As far as the questionnaire below, I would rate each item as excellent. I would definitely recommend Nancy Aiello Tours to family and friends. The way I came across this tour company was by doing a Google search. I saw that USA Today had done a very favorable article on this tour company, and that sealed the deal for me. Thank you again! Cannot wait to use you guys again in the future!
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Hi Ann,
My apologies for being slow to follow up. I am finally over my jet lag! Just wanted to thank you for your help in setting up our tours in Rome, Florence, and Venice. We had an extraordinary time. All of your guides were very knowledgeable, and Vincenzo, Elisabetta, and Emilio were really exceptional. Vincenzo and Elisabetta in particular knew how to engage and entertain our ten-year-old son, and their passion for history and architecture really left an impression on all of us. Would you please pass our regards along to them? Do let me know, too, whether it would be helpful to provide some more formal feedback. Thanks and regards
Thanks for your email, now that we are back in the states I am happy to share some feedback.
Overall experience: terrific, would highly recommend
Booking process: most grateful for thorough, timely responses and attention to detail. felt completely well prepared for our tours before we left.
Tour experience: simply amazing. made all the difference in our trip to have participated in these tours. cinzia was a MARVELOUS tour guide; not only was her expertise astounding and her storytelling riveting, but she did a simply phenomenal job of catering to our group, which included some adults who were very interested in the subject matter, two four-year-olds with limited understanding of what they were seeing (and jet lag, and tired little legs), and some distracted parents! she met every single one of us at our own level, with grace and good humor, and made rome so magical for us all. our kids gave her big hugs at the end our last tour and later told us they missed her. i was amazed after we got home to hear my son recounting the stories she shared with us, and for my daughter to be able to point out symbols and images we had learned about at the vatican museums. cinzia was just wonderful and i cannot have imagined our trip without her wonderful guidance!
Would strongly recommend nancy aiello tours to family and friends, and will look into you again should we book more travel!
Came across nancy aiello tours through google, was encouraged by tripadvisor reviews.
Thank you again so very much and please send our best wishes and gratitude to cinzia!
Best,
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