Private Shore Excursions from Livorno Cruise Port

Thank you for contacting me. I was planning on providing you feedback on our visit, so now is that time. Our overall experience with Nancy Aiello tours was very favorable. Booking Process. Same. Tour Experience. Terrific. Lucia was an EXCELLENT guide. Very considerate and kind, very knowledgeable, very good at everything.  We loved being with her and were supper happy that she was selected to be our guide. Federico, our driver, was the same.  On time, courteous, helpful and very attentive to detail. An excellent driver. We were also very pleased that he was selected to be our driver. If Lucia and Federico are examples of those individuals you hire, your organization should really excel. Which culminate in responding to your last inquiry: Would we recommend Nancy Aiello tours to our friends. Our answer: YES

Ann was brilliant to book with. She was extremely efficient and provided expert guidance and advice when booking. As a family we thought both tours were terrific. We loved the mask making workshop and the trip to Murano to visit a glass factory.
Elisabetta was brilliant with children. She came down to their level and involved them all the way. I loved the fact she started off showing them a map of Venice and gave them lots of fun quiz questions throughout. It made them active learners without them knowing it. She was fun, polite and a pleasure to have spent the afternoon with. I would thoroughly recommend her.
Samuele tour was good too. Both were very special. The girls had lots of fun and learnt lots. His expert knowledge in finding the right places to do these activities which would suit children was evident and very appreciated. Again, I would recommend him.
I found the tours on the Internet when looking specifically for tours with children in mind. We are already thinking of using you when we visit Tuscany next year!
The only thing I perhaps would have liked would have been a plan of what the tour guides were going to do so we could plan our other days a little better and not repeat anything. Luckily we had not really visited Murano yet but if we had, we would have then repeated the experience.
Apologies for the late feedback. We certainly look forward to using you again.
Please express our thanks to Ann, Elisabetta and Samuele for their parts in our experience. It has been a pleasure dealing with you. Thank you for all your advice and time.

Hi Ann,
My apologies for being slow to follow up. I am finally over my jet lag! Just wanted to thank you for your help in setting up our tours in Rome, Florence, and Venice. We had an extraordinary time. All of your guides were very knowledgeable, and Vincenzo, Elisabetta, and Emilio were really exceptional. Vincenzo and Elisabetta in particular knew how to engage and entertain our ten-year-old son, and their passion for history and architecture really left an impression on all of us. Would you please pass our regards along to them? Do let me know, too, whether it would be helpful to provide some more formal feedback. Thanks and regards