Italy Family Adventures

I had been working with another touring agency for two weeks and was continually frustrated that I was getting no where in defining costs, which was important for our budget. They made an initial excellent recommendation about seeing Florence first, but that was it. After 2 weeks, I gave up and searched the web, finding your company among others. The description of your agency and the length of time in business was what made me send an initial inquiry. Within 24 hours, not only had you detailed an itinerary to work from, you had all the costs associated with it! The promptness and detail was what won me over immediately. Rachel was excellent and accommodating to work with. Not only were the initial planning emails detailed and the final reservations easy, your organization followed through wonderfully on every aspect. The drivers were courteous and careful, and dressed in suits and ties even in the hot Italian weather (we encouraged them to lose the coat and tie to be more comfortable). Our drive from Pisa to Rome was especially memorable due to the driver’s congeniality; we even invited him to eat with us. As an opera singer, he regaled us with some of his work and our young daughter reciprocated with her own version of Sunrise, Sunset.
The tour guide in Florence, Elisabetta, was energetic, extremely knowledgeable with a masters in Art History and who was also sensitive to our kid’s needs to stop for a drink or some gelato. Again, we asked her to join us for lunch where we could converse some more. Our stop at her favorite gelato shop resulted in us going there 3 more times before leaving Florence. If it wasn’t so hot, we could have gone on for several more hours.
Our tour guide in Rome, Linda, was great; with children of her own, she was sensitive to my son and daughter. She moved at a quicker pace, skipping over some things to get at areas or topics that would be more interesting for the kids.
The cost of the tour seemed expensive to us at first and is why we deleted some things from our original plan. However, after being with the quality of individuals assigned to us, we think that the value for the money is worth it. We will not hesitate to book with you again or to recommend you to friends planning trips to Italy.
Thank you for helping make our trip to Italy memorable and enjoyable. Please feel free to use this letter or any part of it as testimonial on your website.

Hi Nancy,
We just returned from our week trip to Italy and the 4 days we spent in Rome with your knowledgeable, energetic and fun guide Roberta were fantastic.
I truly believe we saw more in 4 days than most people see in 2 weeks. Roberta made sure we never stood in line for anything – we literally walked into both the Vatican and the Vatican museum. Besides seeing many of the major sites in Rome proper, we also spent a day in Tivoli. Our group of 9 ranged in age from 12 to 69and had a variety of interests and physical abilities.
Roberta made sure that there something each day to appeal to every member of our family. For example, my 69-year-old dad wanted to visit some local open air markets and try restaurants with some true atmosphere; my teenage sons were interested in the more bizarre sites such as the catacombs and the Crypt of the Capuchin. This is just a sampling of what we accomplished in a very few days. We were able to go at a pace that kept the younger members involved, but did not wear out my parents.
For our family, this was a truly memorable experience and the best way to see Rome in a short time.

I am so sorry I have taken so long to get back to you guys. Our trip to Italy was absolutely wonderful and unforgettable. Our walking food tour of Rome was certainly one of the highlights! Our guide was extremely friendly, professional, and knowledgeable. It was like seeing the city with a friend. Not only did we appreciate all the wonderful places she took us to eat and discover, but also loved the historical facts on Rome she shared with us along the way.
As far as the questionnaire below, I would rate each item as excellent. I would definitely recommend Nancy Aiello Tours to family and friends. The way I came across this tour company was by doing a Google search. I saw that USA Today had done a very favorable article on this tour company, and that sealed the deal for me. Thank you again! Cannot wait to use you guys again in the future!