Hi Rachel,
I wanted to thank you for arranging this tour, Ms. Lucia was amazing! We had the time of our lives and Ms. Lucia was extremely informative and very considerate of my elderly mother’s needs to navigate the stairs, stay as cool as possible, avoid the crowds, etc. She carefully explained what we were seeing and brought the items to life with her description and passion for the subject. I could tell she is very accomplished at what she does, not only because of her deep, personal knowledge of the subject, but also since she is so aware of her guests comprehension level, she can quickly sense when to add more explanation if required. All in all, I could not say that anything could have gone better, except possibly having the rest of the tourists stay home for the day and to have more air conditioning! She was simply fabulous, and I would be more than happy to be a reference for you if you would ever think that would be helpful. My mother and I enjoyed discussing the entire time we spent with Ms. Lucia later that day and going over some of the major points she made that we thought were so insightful. I expect we will continue to discuss this for years to come.
All of the arrangements, such as how to meet in the morning, etc, that you set up worked perfectly as well. It was a pleasure to deal with such a professional group as yours.
Again, thanks for making this trip so special. If you could somehow pass on our thanks to Ms. Lucia, I would be most appreciative.
