The Essence of Venice Private Tour

Rachel,

We are back home in Oklahoma, but I wanted to thank you for all of your assistance in making our trip to Italy such a wonderful time.

The drivers and guides were wonderful and we had a wonderful time. Even though everyone has been wonderful, I wanted to especially commend two individuals. I would hope that our comments will be passed on to either the individuals themselves or their supervisors if appropriate.

The guide in Florence was extremely kind to my wife Gwen. Going to the Uffizi and seeing La Primavera had been a dream of my wife’s since she was in graduate school working on her doctorate in English Literature. Maria was very kind and patient with my wife as she fulfilled a dream of hers.

The driver in Sorrento loved Italy and especially loved this corner of the beautiful country and enthusiastically wanted to share that love with me. In addition to being an outstanding driver, he was also an outstanding guide.

Please feel free to use me as a reference for future customers.

I am so very happy to answer these questions, as we could not have been more pleased with your services!
Your agency and the excellent customer service will be first in my line of recommendations from our recent travels. Everything you arranged was professional and with stellar guides.
While Filipo might be better suited for adult only tours, he tried very hard with the girls. But clearly his passion and proud Roman education is contagious…but maybe a little esoteric for smaller children. However, his enthusiasm for his city made us all appreciate the beauty and history of Rome, that much more.
However, Nadia in Venice was perfect with our 9 year old twin daughters. She even sent us parents out of the room to better plan a surprise for us with the girls assistance. From hidden gems to the way to maneuver the streets and alleys of Venice, she was a wealth of information. We loved her affectionate ways and her desire to show us her beloved city.
As this was the first time in our lives, we ever used a travel specialist, we were hesitant at first. But since we had the girls with us, we thought it better to use a professional service. We were so right and so blessed to have found this in Nancy Aiello Tours. I believe I first read about you from something that originated in Travel and Leisure, but honestly, it has been too many months now since I began my exhaustive research.
The value for my money was perfect, because our tours were priceless. Without a doubt, we would have missed the perfect moments and not discovered the hidden gems, if it wasn’t for Filipo and Nadia. I thank you for finding such delightful personalities to spend our afternoons with us. And to be fair, none of this would have happened without Rachel in your front office. Her communication was speedy, spot on and completely reliable. I hope you know what a treasure you have in her since she is your first line of communication.
I wish your company continued success and look forward to our return visit, in no small part because of your expertise.
Warm regards,
Namaste

You beat me to it. I planned on sending an email but with the holiday I was set behind one day and it is birthday week in my house! Me, my husband and my daughter. In either case I cannot begin to thank the hosts Nina & Alfredo for providing a most wonderful experience for the Miller’s. They were apprehensive about going as they are “loners” for the most part. Even down to the hour I believe they were trying to get out of it!! Not so after they arrived and settled in. In fact I got many pictures from that evening. Everything was perfect. It was the best way for them to end their 12 day Italian Fantasy. I specialize in servicing very high end VIP clients. I would like to receive additional info on what your company has to offer. I’m always searching for “over the top” experiences. Thank you again and I look forward to hearing from you.