Your guides were always on time and are of the highest quality! The service was exceptional! Ann was Great! The itinerary she put together for us was perfect! She was always kind and polite through her communication with us. Thank You for the Fantastic Italy Trip.
We had a wonderful time in Florence and loved our tour guide Elisa. She was very friendly and made it a memorable day for my whole family. I found Nancy Aiello Tours as I was searching the internet for family friendly walking tours. The reviews were very good for a private family tour. It was easy to book the tour online with the Nancy Aiello Tours website. Elisa met us at our apartment and was very accommodating, letting us know that if we needed to sit or have a break, we could at any time. She catered the tour to our children so that they were very engaged in the history and sights of Florence. We were able to see so much of Florence and learned much about its rich history. We would definitely recommend Nancy Aiello Tours.
Our overall experience with Nancy Aiello Tours was great! Booking process easy. Our private tour guide for the Vatican was excellent. She is very experienced and fun, and kept our kids engaged all the time. I would you recommend Nancy Aiello Tours to our family and friends.
We booked the roman forum and colosseum beat the queue 3 hour tour. The tour guide was fantastic -she was so knowledgeable and able to change the pace/level of information to interest the kids when needed. But it wasn’t too basic for the adults, we learnt so much too! I cannot recommend it enough – it really made if worthwhile having our own tour guide. Many, many thanks! From the start Ann was attentive and assured we had the best option. Even when the day before we wanted to change the starting point as it was nearer to our apartment this was done quickly and simply with no bother. Thank you!
Martina met us at the train station and then we were off on a fantastic tour of Venice. Very informative and we saw many parts of Venice that we would not have seen otherwise. She shared so much history and also provided details on life on the island today. A great way to venture off the beaten path!!
We had an absolutely wonderful time on our tour with Cinzia. She was very accommodating with what we wanted to see and what we already knew and worked that information into her tour. She understood when our children got a bit tired and altered our itinerary to suit them. She is very knowledgeable and passionate and answered all of our questions easily and respectfully. She made the tour very interesting for our children and directed much of her speaking to them so they always felt included. Our main concern was that our kids were engaged and interested and educated and Cinzia definitely achieved that. We would definitely recommend your company to other people. We found out about it on Trip Advisor. The booking process was very simple and very organised and my emails were responded to very promptly. We felt that everything was clearly outlined for us and we knew exactly what to expect.
Thank you once again!
I am pleased to inform you that my clients, Kevin D. and his family with 5 children ages 16, 14, 10, 9 and 6 years, were extremely pleased with their tour of the Vatican on August 6th, especially their guide Filippo who made it so interesting. Bravo! I will keep you in mind for future bookings. Thank you.
Thank you for contacting me. I was planning on providing you feedback on our visit, so now is that time. Our overall experience with Nancy Aiello tours was very favorable. Booking Process. Same. Tour Experience. Terrific. Lucia was an EXCELLENT guide. Very considerate and kind, very knowledgeable, very good at everything. We loved being with her and were supper happy that she was selected to be our guide. Federico, our driver, was the same. On time, courteous, helpful and very attentive to detail. An excellent driver. We were also very pleased that he was selected to be our driver. If Lucia and Federico are examples of those individuals you hire, your organization should really excel. Which culminate in responding to your last inquiry: Would we recommend Nancy Aiello tours to our friends. Our answer: YES
My clients, Edmont & Karen D. had a wonderful time and we look forward to working with you in the future. It would be my pleasure to post positive reviews on the web from my clients and agency.
Laura was our guide. She is fantastic. Very professional and accommodating to us being with a child just 3 years old. Very patient and trying to integrate her and make the tour interesting to her. Laura was also very good at adjusting the tour to the things that interested more to us, and was always able to explain everything we ask about. All the process was very good. I always had a prompt response from the staff to my queries, all the information provided was very helpful. Would definitely recommend the tour. Thanks a lot and please, extend our appreciation and thanks to Laura as well. She is a great tour guide.
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