Hi, We had a great experience with Nancy Aiello Tours. Ann was fantastic and made a very last minute request happen! The booking process was easy and pleasant! Our guide was fantastic and went with the vibe of our crew and adjusted accordingly! We would recommend Nancy Aiello Tours to my family and friends.
My apologies for being slow to follow up. I’m finally over my jet lag! Just wanted to thank you for your help in setting up our tours in Rome, Florence, and Venice. We had an extraordinary time. All of your guides were very knowledgeable, and Vincenzo, Elisabetta, and Emilio were really exceptional. Vincenzo and Elisabetta in particular knew how to engage and entertain our ten-year-old son, and their passion for history and architecture really left an impression on all of us. Would you please pass our regards along to them? Do let me know, too, whether it would be helpful to provide some more formal feedback. Thanks and regards
I wanted to share our love of our tours this week. Alex was a fine historian during our visit through Ancient Rome and a delightful guide. Lucia (spelling ) made the tour of Vatican alive with personality. My teens were weary of this tour but within 5 minutes were spellbound. Thank you!
Ann Sadly, we returned home last night from a wonderful holiday in Italy. I wanted to take a moment to thank you again for such a great experience. Nancy Aiello Tours played a very large role in our holiday, from the initial emails with you through our tours, and every tour exceeded our expectations. The family tours in Florence with Silvia and Ancient Rome with Lucia were outstanding. Their ability to keep the children engaged and interested and entertained for three hours was amazing and wonderful to witness. That was exactly the reason I chose your tour company and you did not disappoint! Further, Maurizio was such a wonderful guide on our tour through Chianti. He was such an engaging individual as well and was very knowledgeable on the region and the wineries.
What a fabulous tour company and team of guides you have working with you. Please pass along our gratitude to everyone involved. I am happy to act as a reference to anyone who is interested in speaking to me. I know I will certainly be referring your company to friends who are traveling to Italy in the coming months. And I hope to be back in Italy again soon and will reach out again to you.
Thanks again. Ciao!!
I wanted to follow up on our tours we had last week. We had an absolute wonderful experience with both of our guides. They truly made our trip to Italy wonderful. We loved Lucia in Rome; the kids will never forget her. We are so thankful we were able to spend three days with her. Please extend our thanks and appreciation to her!
We also had a great experience with Stephania in Pompeii. She kept our tired and hot children engaged and happy the entire time, which as a parent, is priceless! We will absolutely recommend your company to anyone traveling to Italy. We wish you were in more countries!! Thanks again,
We had an absolutely wonderful experience! I cannot express my appreciation for the wonderful service that we were provided! Our booking process was very smooth. I was making many last minute changes to dates and each one of my requests was dealt with efficiency and ease by the company. The tours were fantastic. I was traveling with my mother and 2 younger sons. Each of our three tours felt catered to include interaction by the tour guide with each age group. Everyone felt a part of the experience. I would absolutely recommend your tour company again and I have already. I came across your company name from the website ciaobambino, which I was researching because I was traveling with my 2 sons. Thank you again! We loved every minute of it!
Thank you for your note. Our entire experience was fantastic! Booking was so easy and our tour guide Czinzia (I spelled her name wrong so sorry about this it’s a tricky name) was fabulous. She really could relate to my children and engaged them immediately. She really brought Ancient Rome to life for us all. Next time we come to Rome I will most definitely use your company again and ask for Czinzia. Also, our driver was fantastic too. Thank you for a wonderful first experience here in Rome. Kind regards,
We had a great tour with Maria. We learned so much! Incredible really. The best part for our kids was learning about Michelangelo. She was warm and knowledgeable. English was great. She did a great job steering us around crowds. We’d recommend the tour to anyone. Booking was easy too.
Only two small suggestions: the lunch place we went to was not very good. I think it was a compromise since half our group wanted pizza and half pasta, but neither were very tasty. I’d perhaps take it off the list of options (6 of us, no one had a good meal). The other is that we’ve learned our kids are somehow more engaged when the tour starts with a very exciting or interesting start. Maria had plenty of fabulous information along the way. Just for the first stop, it’s good to start with an exciting attention grabber. Thank you Maria!
We enjoyed our tours very much and would recommend them. Our overall experience with Nancy Aiello Tours was excellent. The booking process was exceptionally easy and quick. We very much appreciated the quick responses as we attempted to schedule dates for the tours. The tours were excellent. We especially loved our tour guide for the Rome Colleseum and Vatican Museum tours. She was particularly attentive to our children and always tried to make the information interesting to them. She was very conscious of when they needed breaks to sit or have a snack. If we were going back, I would definitely want her again. Our other guides were also very good, but our Rome guide was exceptional. My sister-in-law found your information on the internet. I suspect she may have found it through the Lonely Planet website. We were specifically looking for tour guides who were good with children since we wanted to make this experience interesting and informative for them.
I would be happy to put a review on TripAdvisor. Our overall experience couldn’t have been better. Ann was very helpful through the booking process, and very prompt in her response to my queries both before booking and before the first tour. We couldn’t have asked for a better tour guide in Cinzia. She was wonderfully engaging with our boys and was really able to capture their interest, especially in the more difficult Vatican Tour. My husband and I really learned a lot as well! It was especially great to have her for both tours, the continuity really helped. I would have no hesitation at all in recommending Nancy Aiello to my friends. I found you quite by accident when I was researching family tours in Italy. I believe you have a link on a website Ciaobambino? Thank you again for a delightful experience for my family.
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