We just returned from our week trip to Italy and the 4 days we spent in Rome with your knowledgeable, energetic and fun guide Roberta were fantastic.
I truly believe we saw more in 4 days than most people see in 2 weeks. Roberta made sure we never stood in line for anything – we literally walked into both the Vatican and the Vatican museum. Besides seeing many of the major sites in Rome proper, we also spent a day in Tivoli. Our group of 9 ranged in age from 12 to 69and had a variety of interests and physical abilities.
Roberta made sure that there something each day to appeal to every member of our family. For example, my 69-year-old dad wanted to visit some local open air markets and try restaurants with some true atmosphere; my teenage sons were interested in the more bizarre sites such as the catacombs and the Crypt of the Capuchin. This is just a sampling of what we accomplished in a very few days. We were able to go at a pace that kept the younger members involved, but did not wear out my parents.
For our family, this was a truly memorable experience and the best way to see Rome in a short time.
We appreciate the service you provided. While it was expensive, it was worth it. The skip the line feature at the Vatican and Coliseum was quite the time and sanity saver. We had our 4 and 6 year olds with us and we knew they would have a limited amount of energy for sightseeing. We didn’t want to waste it in line. Plus, it was quite fun walking past all the people who had stood in line for 2 hours. We only had 2 full days to spend in Rome and would not have seen and done as much as we did without our tour guide. Our guide was Catia and she was wonderful. She was patient with our kids. She was very personable. She gave us a background and history of the places we visited and pointed out things regular sightseers wouldn’t notice. We enjoyed our time spent with her immensely. At one point, our 4 year old was tired and cranky and hungry for Nutella. Catia remembered there was a place nearby that had a Nutella pizza and called ahead to confirm. That pizza was probably our kids’ favorite meal in Italy and it averted a major meltdown. We were appreciative of Catia’s thoughtfulness.
It’s difficult with small children on a regular tour as they have their own special needs and pacing, but having a private tour with Nancy Aiello was the way to make everyone happy.
I would most definitely recommend Nancy Aiello Tours to my family and friends. We saw and experienced more than we would have in Rome than under any other circumstance. We were quite pleased with the experience.
I googled Rome for children and you were recommended in several travel sites and blogs. We looked at your website and saw that a couple of your tours looked exactly what we wanted.
Thank you. We were very pleased.
We are definitely going to review our tour on trip advisor upon our return home. Our driver was incredibly punctual, professional and helped make our experience amazing including his recommendations for lunch. We were well taken care of and really appreciated the care he took when driving around…made us feel very safe! Our guide in the ruins of Pompeii was incredibly knowledgeable and really provided us insight into what life would have been like. The ruins she showed us were first rate and she moved us through massive crowds expertly so we felt at times we were the only ones on Pompeii. We would definitely recommend your services to anyone including family and friends. Thank you for a most amazing experience! I originally found you by chance on the Internet and it worked out wonderfully for us! Thank you! Please pass on our thanks and praise to your staff who helped us enjoy our day so much!
My overall experience was very good. I have to say that the BEST was the person I never met that was Ann, who coordinated everything via email. She responded immediately, even on Sundays, resolved all our issues and helped in every possible way.
The tour guides where nice and courteous, but with everything involving humans some where better than others. Our tour guide in Florence was very knowledgeable!
I would definitely recommend it to my friends!
We are back home in Oklahoma, but I wanted to thank you for all of your assistance in making our trip to Italy such a wonderful time.
The drivers and guides were wonderful and we had a wonderful time. Even though everyone has been wonderful, I wanted to especially commend two individuals. I would hope that our comments will be passed on to either the individuals themselves or their supervisors if appropriate.
The guide in Florence was extremely kind to my wife Gwen. Going to the Uffizi and seeing La Primavera had been a dream of my wife’s since she was in graduate school working on her doctorate in English Literature. Maria was very kind and patient with my wife as she fulfilled a dream of hers.
The driver in Sorrento loved Italy and especially loved this corner of the beautiful country and enthusiastically wanted to share that love with me. In addition to being an outstanding driver, he was also an outstanding guide.
Please feel free to use me as a reference for future customers.
Please do share this with Ann. We learned about Nancy Aiello Tours through Ciao Bambino on line while searching for kid friendly guides to Rome. We had about 6 to choose from and I chose yours after reading the reviews.
Ann was absolutely indispensable in planning our trip. She was very friendly and not only welcomed our questions, but answered ALL of them promptly and in an exceptionally organized manner. She is very efficient and you are lucky to have her on your team. She could not have made planning our time in Rome easier than she did. She even helped me choose a hotel. I asked for recommendations for hotels with pools knowing that my children would want to relax after sightseeing. These are apparently hard to find in Rome but she suggested several. I would just like to add our hotel to your list of hotels with pools in Rome. The Crown Plaza Hotel at St. Peter’s. While it was an American Hotel off the beaten path, it was luxurious and very accommodating especially for the price. We took both public transportation and cabs to get to the city and the Vatican.
Lucia was also an excellent tour guide in Rome and we enjoyed being with her every day. Her knowledge of the city was expansive and almost unbelievable. We all appreciated her laid back manner and her efforts in always trying to engage our boys.
I will definitely recommend your company to others traveling abroad especially those with children. Thank you for your services and giving me the opportunity to write this review.
Dear Nancy Aiello Team,
I learned about your tour company from my friend Lucinda Kang who used your guides in Rome. She was the person who suggested getting a private guide to get the most of our Italy for our family. We signed up for 2 tours in Rome and 1 in Florence and had 3 different guides. We thought all of the guides were very knowledgeable, comfortable with our children and answering questions. We also liked the very thorough historical and cultural perspective. Sometimes, our kids got a little bored, but it was easy to draw them back into the tour with interesting info. We really lucked out with weather on all of our dates and thoroughly enjoyed the experience. Thank you!
We had a wonderful time in Italy. Your guides were fantastic. Marco was extremely knowledgeable about Florence and all of the art and architecture in the City. He was able to engage my 80-year-old parents and my teenage sons. Stephania was a fabulous guide in Pompeii. She had tremendous energy and enthusiasm for the subject matter and really made ancient Pompeii come to life for us. Lucia was just as fabulous as Marco and Stephania. She had lots of great things to tell us about Rome, ancient life in Rome, Roman history and all of the art and architecture. Her tour of the Vatican was superb. My whole family can’t stop talking about how great all of your guides were. They really made the trip. All of your drivers were extremely friendly and accommodating. I will recommend your tour company to everyone! Thank you!
Our recent visit to Rome would not have been the same enriching experience without the tours we booked with your company. Luciana was our guide for Ancient Rome, Underground Rome and the Vatican/St.Peter’s. We were so impressed by her knowledge and enthusiasm for the subject matter, and particularly the way she communicated with our two sons (ages 8 and 10). My children loved Luciana and were sad on the one day that we had not booked a tour. The primary reason we booked a private tour was to make sure the children would get the most out of the tours, and I feel that our children learned quite a lot (and enjoyed it!). I might not have considered booking a private tour if my husband and I had been traveling without our children. After our wonderful experience, I would highly recommend to anyone traveling to Rome, (whether traveling alone, as a couple or with family), to book a tour with your company. We intend to return to Rome and plan to schedule some of the other tours.
I had been working with another touring agency for two weeks and was continually frustrated that I was getting no where in defining costs, which was important for our budget. They made an initial excellent recommendation about seeing Florence first, but that was it. After 2 weeks, I gave up and searched the web, finding your company among others. The description of your agency and the length of time in business was what made me send an initial inquiry. Within 24 hours, not only had you detailed an itinerary to work from, you had all the costs associated with it! The promptness and detail was what won me over immediately. Rachel was excellent and accommodating to work with. Not only were the initial planning emails detailed and the final reservations easy, your organization followed through wonderfully on every aspect. The drivers were courteous and careful, and dressed in suits and ties even in the hot Italian weather (we encouraged them to lose the coat and tie to be more comfortable). Our drive from Pisa to Rome was especially memorable due to the driver’s congeniality; we even invited him to eat with us. As an opera singer, he regaled us with some of his work and our young daughter reciprocated with her own version of Sunrise, Sunset.
The tour guide in Florence, Elisabetta, was energetic, extremely knowledgeable with a masters in Art History and who was also sensitive to our kid’s needs to stop for a drink or some gelato. Again, we asked her to join us for lunch where we could converse some more. Our stop at her favorite gelato shop resulted in us going there 3 more times before leaving Florence. If it wasn’t so hot, we could have gone on for several more hours.
Our tour guide in Rome, Linda, was great; with children of her own, she was sensitive to my son and daughter. She moved at a quicker pace, skipping over some things to get at areas or topics that would be more interesting for the kids.
The cost of the tour seemed expensive to us at first and is why we deleted some things from our original plan. However, after being with the quality of individuals assigned to us, we think that the value for the money is worth it. We will not hesitate to book with you again or to recommend you to friends planning trips to Italy.
Thank you for helping make our trip to Italy memorable and enjoyable. Please feel free to use this letter or any part of it as testimonial on your website.
Nancy Aiello Italy tour testimonial reviews can help you decide to book your trip to Italy. Check out verified reviews and recommendations from parents like you. What they loved and what they think could be improved. Our Italy tour testimonial reviews can help you make the most of your vacation.
Your candid comments help us improve our service and plan better trips. We appreciate your important contribution. Your precious feedback also help us get to know you even better, so we will have just the right suggestions when you are looking for inspiration on your next Italian journey.
Nothing is more rewarding than having a client return happy and inspired from a vacation that we arranged just for them. We invite you to submit a review about your experience with us to help other travelers to plan their perfect Italian trip. A warm grazie for traveling with us and we look forward to hear from you soon to plan your next vacation!