All I can say is Thank You. The experience we had was nothing short of excellent.  It started with Rachel and her responding to all my needs.  As for our driver, Fabio, if this is the kind of drivers you employ, you’ll continue to have great success.  He was by far the best driver I’ve ever experienced and with all my travel, I’ve experienced many. Great job with Fabio. As for our tour guide, everyone and I mean everyone should be so lucky.  Her name was Lucia and all four of us felt not only did she possess unbelievable knowledge, we felt like she was family.  Her ability to manage us, the time we had and that we wanted to see was fantastic. We HIGHLY recommend Lucia to everyone. As I close, I feel these words fall short of what we experienced. To say we would recommend Nancy Aiello Tours would be an understatement, in fact, I’ve already recommended Nancy Aiello Tours, Fabio and Lucia to several friends planning a trip in the coming months.
Thank you again, and feel free to use me as an endorsement at any time.

Rich Schuttenhelm

You beat me to it. I planned on sending an email but with the holiday I was set behind one day and it is birthday week in my house! Me, my husband and my daughter. In either case I cannot begin to thank the hosts Nina & Alfredo for providing a most wonderful experience for the Miller’s. They were apprehensive about going as they are “loners” for the most part. Even down to the hour I believe they were trying to get out of it!! Not so after they arrived and settled in. In fact I got many pictures from that evening. Everything was perfect. It was the best way for them to end their 12 day Italian Fantasy. I specialize in servicing very high end VIP clients. I would like to receive additional info on what your company has to offer. I’m always searching for “over the top” experiences. Thank you again and I look forward to hearing from you.

Lisa Crawford – Travel Consultant

I came across Aiello Tours on the Internet while researching Family Oriented Tours of Italy. Ann, who was precise, through and informative, answered my email in a very timely manner. Needless to say I was very impressed. Over the weeks preceding our trip she helped arrange for family tours of Rome, transportation to and from the airport, as well as a heritage tour from our rented Tuscan Villa. All were executed precisely as requested. All the tours were wonderful, informative and professionally done.
I must make special mention of our Tour Guide in Rome. I cannot say enough about her. She had the unique ability to provide an entertaining tour for the children while at the same time provide a wonderful and informative tour into Roman culture and history. My husband and son-in-law were history majors in college and were thoroughly impressed by the insightful of the tour. We all felt that it was one of the best tours we had ever taken. My family of 9 ages 5yr to 65 yrs would highly recommend Aiello Tours. Thanks we could not have done it without you.

The Bertoncini & Killgoar Families

Thank you for an experience we will never forget. Our Vatican tour guide was wonderful. We had 6 children, ages 8 and 15, and she captured their attention with just the right amount of detail. She selected a colorful local restaurant for lunch, which was also a hit with our group. She has wonderful English skills and is very knowledgeable in history and art. I travel a great deal and she is one of the best. I found your tour on line. Another family member was arranging tours, and having done this before, I was not comfortable with what I was reading in the tour he had selected. Many tours say children friendly, which means they throw in a few items for the kids, but it is the usual adult tour. With 6 children I wanted a tour directed to them with the adults on the sidelines. Our guide gave us that, and the children were totally engaged.

Lee Wood

Our time in Rome was fantastic! Suggested itinerary was great for the 2 days we used your services – a perfect mix to keep everyone in our party interested and engaged despite the fact that we ranged in age from 10 to 76! Our tour guide was amazing!!I cannot say enough about her. Took extra care to include and point out things to ensure that our youngest son, (Kevin age 10) had a wonderful time!! Kevin wants to know when he can go back and attend gladiator school! The grandmas also thought she was fantastic. My mother in law has done a great deal of traveling in the 10 years that she has been retired — in fact, she has covered most of the globe by plane, train, car and ship and she said that our guide was the most informative tour guide she has ever come across!! English was perfect (much better than ours) and her Italian was beautiful. choices of lunch spots gave our group a true taste of Roman food. My husband initially asked me how we were going to cover everything you suggested in 6 hours each day, but we did and never felt rushed. children fell in love with Rome and want to know when we will be going back! made sure they threw coins into the Trevi Fountain. The drivers were great (they were different each day) and accommodated my Mother on the stops she skipped due to her limited mobility. The Mercedes vans were very comfortable. It was great to be able to walk into every site we visited without having to wait in line only regret was that we had only 2 full days in Rome. Services are excellent and I plan to tell everyone how wonderful your company is!!

Jean Swenson

Hi Nancy,
We just returned from our week trip to Italy and the 4 days we spent in Rome with your knowledgeable, energetic and fun guide Roberta were fantastic.
I truly believe we saw more in 4 days than most people see in 2 weeks. Roberta made sure we never stood in line for anything – we literally walked into both the Vatican and the Vatican museum. Besides seeing many of the major sites in Rome proper, we also spent a day in Tivoli. Our group of 9 ranged in age from 12 to 69and had a variety of interests and physical abilities.
Roberta made sure that there something each day to appeal to every member of our family. For example, my 69-year-old dad wanted to visit some local open air markets and try restaurants with some true atmosphere; my teenage sons were interested in the more bizarre sites such as the catacombs and the Crypt of the Capuchin. This is just a sampling of what we accomplished in a very few days. We were able to go at a pace that kept the younger members involved, but did not wear out my parents.
For our family, this was a truly memorable experience and the best way to see Rome in a short time.

Anna Polanski and family

We appreciate the service you provided.  While it was expensive, it was worth it.  The skip the line feature at the Vatican and Coliseum was quite the time and sanity saver.  We had our 4 and 6 year olds with us and we knew they would have a limited amount of energy for sightseeing.  We didn’t want to waste it in line.  Plus, it was quite fun walking past all the people who had stood in line for 2 hours.  We only had 2 full days to spend in Rome and would not have seen and done as much as we did without our tour guide.  Our guide was Catia and she was wonderful.  She was patient with our kids.  She was very personable.  She gave us a background and history of the places we visited and pointed out things regular sightseers wouldn’t notice.  We enjoyed our time spent with her immensely.  At one point, our 4 year old was tired and cranky and hungry for Nutella.  Catia remembered there was a place nearby that had a Nutella pizza and called ahead to confirm.  That pizza was probably our kids’ favorite meal in Italy and it averted a major meltdown.  We were appreciative of Catia’s thoughtfulness.
It’s difficult with small children on a regular tour as they have their own special needs and pacing, but having a private tour with Nancy Aiello was the way to make everyone happy.
I would most definitely recommend Nancy Aiello Tours to my family and friends.  We saw and experienced more than we would have in Rome than under any other circumstance.  We were quite pleased with the experience.
I googled Rome for children and you were recommended in several travel sites and blogs.  We looked at your website and saw that a couple of your tours looked exactly what we wanted.
Thank you.  We were very pleased.

Marisa Coll

Hi,
We are definitely going to review our tour on trip advisor upon our return home. Our driver was incredibly punctual, professional and helped make our experience amazing including his recommendations for lunch. We were well taken care of and really appreciated the care he took when driving around…made us feel very safe!  Our guide in the ruins of Pompeii was incredibly knowledgeable and really provided us insight into what life would have been like. The ruins she showed us were first rate and she moved us through massive crowds expertly so we felt at times we were the only ones on Pompeii. We would definitely recommend your services to anyone including family and friends.  Thank you for a most amazing experience!  I originally found you by chance on the Internet and it worked out wonderfully for us!  Thank you!  Please pass on our thanks and praise to your staff who helped us enjoy our day so much!

The Latham’s Vancouver, BC

My overall experience was very good. I have to say that the BEST was the person I never met that was Ann, who coordinated everything via email. She responded immediately, even on Sundays, resolved all our issues and helped in every possible way.
The tour guides where nice and courteous, but with everything involving humans some where better than others. Our tour guide in Florence was very knowledgeable!
I would definitely recommend it to my friends!
Thank you

Ana De Roux

Rachel,

We are back home in Oklahoma, but I wanted to thank you for all of your assistance in making our trip to Italy such a wonderful time.

The drivers and guides were wonderful and we had a wonderful time. Even though everyone has been wonderful, I wanted to especially commend two individuals. I would hope that our comments will be passed on to either the individuals themselves or their supervisors if appropriate.

The guide in Florence was extremely kind to my wife Gwen. Going to the Uffizi and seeing La Primavera had been a dream of my wife’s since she was in graduate school working on her doctorate in English Literature. Maria was very kind and patient with my wife as she fulfilled a dream of hers.

The driver in Sorrento loved Italy and especially loved this corner of the beautiful country and enthusiastically wanted to share that love with me. In addition to being an outstanding driver, he was also an outstanding guide.

Please feel free to use me as a reference for future customers.

 

Donald Hackler Jr.

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