Please do share this with Ann and Lucia. We learned about Nancy Aiello Tours through Ciao Bambino on line while searching for kid friendly guides to Rome. We had about 6 to choose from and I chose yours after reading the reviews.
Ann was absolutely indispensable in planning our trip. She was very friendly and not only welcomed our questions, but answered ALL of them promptly and in an exceptionally organized manner. She is very efficient and you are lucky to have her on your team. She could not have made planning our time in Rome easier than she did. She even helped me choose a hotel. I asked for recommendations for hotels with pools knowing that my children would want to relax after sightseeing. These are apparently hard to find in Rome but she suggested several. I would just like to add our hotel to your list of hotels with pools in Rome. The Crown Plaza Hotel at St. Peter’s. While it was an American Hotel off the beaten path, it was luxurious and very accommodating especially for the price. We took both public transportation and cabs to get to the city and the Vatican.
Lucia was also an excellent tour guide in Rome and we enjoyed being with her every day. Her knowledge of the city was expansive and almost unbelievable. We all appreciated her laid back manner and her efforts in always trying to engage our boys.
I will definitely recommend your company to others traveling abroad especially those with children. Thank you for your services and giving me the opportunity to write this review.

Sincerely, Terri and Bill Gajewski

Dear Nancy Aiello Team,
I learned about your tour company from my friend Lucinda Kang who used your guides in Rome. She was the person who suggested getting a private guide to get the most of our Italy for our family.  We signed up for 2 tours in Rome and 1 in Florence and had 3 different guides.  We thought all of the guides were very knowledgeable, comfortable with our children and answering questions.  We also liked the very thorough historical and cultural perspective.  Sometimes, our kids got a little bored, but it was easy to draw them back into the tour with interesting info.  We really lucked out with weather on all of our dates and thoroughly enjoyed the experience.  Thank you!

Jenny Garcia

We had a wonderful time in Italy. Your guides were fantastic. Marco was extremely knowledgeable about Florence and all of the art and architecture in the City. He was able to engage my 80-year-old parents and my teenage sons. Stephania was a fabulous guide in Pompeii. She had tremendous energy and enthusiasm for the subject matter and really made ancient Pompeii come to life for us. Lucia was just as fabulous as Marco and Stephania. She had lots of great things to tell us about Rome, ancient life in Rome, Roman history and all of the art and architecture. Her tour of the Vatican was superb. My whole family can’t stop talking about how great all of your guides were. They really made the trip. All of your drivers were extremely friendly and accommodating. I will recommend your tour company to everyone! Thank you!

Katharine H. Parker

Our recent visit to Rome would not have been the same enriching experience without the tours we booked with your company. Luciana was our guide for Ancient Rome, Underground Rome and the Vatican/St.Peter’s. We were so impressed by her knowledge and enthusiasm for the subject matter, and particularly the way she communicated with our two sons (ages 8 and 10). My children loved Luciana and were sad on the one day that we had not booked a tour. The primary reason we booked a private tour was to make sure the children would get the most out of the tours, and I feel that our children learned quite a lot (and enjoyed it!). I might not have considered booking a private tour if my husband and I had been traveling without our children. After our wonderful experience, I would highly recommend to anyone traveling to Rome, (whether traveling alone, as a couple or with family), to book a tour with your company. We intend to return to Rome and plan to schedule some of the other tours.

Michelle Robinson

I had been working with another touring agency for two weeks and was continually frustrated that I was getting no where in defining costs, which was important for our budget. They made an initial excellent recommendation about seeing Florence first, but that was it. After 2 weeks, I gave up and searched the web, finding your company among others. The description of your agency and the length of time in business was what made me send an initial inquiry. Within 24 hours, not only had you detailed an itinerary to work from, you had all the costs associated with it! The promptness and detail was what won me over immediately. Rachel was excellent and accommodating to work with. Not only were the initial planning emails detailed and the final reservations easy, your organization followed through wonderfully on every aspect. The drivers were courteous and careful, and dressed in suits and ties even in the hot Italian weather (we encouraged them to lose the coat and tie to be more comfortable). Our drive from Pisa to Rome was especially memorable due to the driver’s congeniality; we even invited him to eat with us. As an opera singer, he regaled us with some of his work and our young daughter reciprocated with her own version of Sunrise, Sunset.
The tour guide in Florence, Elisabetta, was energetic, extremely knowledgeable with a masters in Art History and who was also sensitive to our kid’s needs to stop for a drink or some gelato. Again, we asked her to join us for lunch where we could converse some more. Our stop at her favorite gelato shop resulted in us going there 3 more times before leaving Florence. If it wasn’t so hot, we could have gone on for several more hours.
Our tour guide in Rome, Linda, was great; with children of her own, she was sensitive to my son and daughter. She moved at a quicker pace, skipping over some things to get at areas or topics that would be more interesting for the kids.
The cost of the tour seemed expensive to us at first and is why we deleted some things from our original plan. However, after being with the quality of individuals assigned to us, we think that the value for the money is worth it. We will not hesitate to book with you again or to recommend you to friends planning trips to Italy.
Thank you for helping make our trip to Italy memorable and enjoyable. Please feel free to use this letter or any part of it as testimonial on your website.

Robert C. Vogelsang

Hello! Specifically also to Ann who assisted in coordinating our tour: Thank you so much for this email, I am including my responses and was planning to email you today and let you know that I will be submitting my post to Travel Mamas today. I will be in touch with the link as soon as the post is live. My responses as well to your questions:
Our overall experience with Nancy Aiello Tours was wonderful! Vincenzo was a hit with my children who wanted him to stay with us for our remaining days in Rome. From start to finish my emails prior to our visit were response to quickly and professionally. It can be very stressful to try and accomplish such a tour with 3 very young children- however Vincenzo read us perfectly and gave us exactly the kind of tour to keep us interested and entertained.
In a word or a sentence, how would you describe your experience with Nancy Aiello Tours? Tailor made for what our family was hoping to see and experience on a guided tour.
I would absolutely recommend Nancy Aiello Tours to my family and friends! I plan to include our very positive experience in an upcoming Travel Mamas post- and have already completed a TripAdvisor review. I would tell anyone going to Rome that this is the tour company to check out. My trip advisor link: http://goo.gl/B6oyVO
If you do not mind me asking how did you come across Nancy Aiello Tours? I googled family tours in Rome.
Thank you again so much for this experience and I will be in touch soon.

Farrah Ritter

We cannot recommend Nancy Aiello Tours highly enough. In fact we’ve been telling all our friends about you since returning home!
We went to Rome and Pompeii with our children to learn as much as possible about some of the most famous sites, and gain a greater understanding of the history surrounding them. With a very curious and interested 10 year old boy, I was most concerned about our daughter aged 8. Would she keep up? Would she get bored? Would a 4 hour tour be too long? Was it going to be a waste of money? Absolutely not! Katia in Rome (4hrs Vatican and St Peter’s tour and 4hrs Colosseum and St Clement’s tour) and Stefania (3hrs in Pompeii) were amazing. The tours began with them both engaging with the children and making them feel like VIPs throughout. They valued the children’s opinions and frequently asked them questions to help them remain focused. After 4hrs in the Vatican my daughter even said she wanted more! These guides are amazing as my husband and I were also learning all the time too. If you’re concerned about children being tired please don’t be. The guides pace the tour so that there are periods of time when you all have a rest too. For example before entering the Sistine Chapel we sat for about 40mins looking at a picture of Michelangelo’s paintings and hearing some of the funniest stories ever about how they came to be. The children especially liked the one about the Pope’s secretary being painted in hell with a snake and the other artist’s dog appearing in rather random places!
Thank you once again, for making our holiday so special. We’re already thinking about returning to other parts of Italy and would definitely use your tours again.
PS We found you by Googling ‘Family friendly tours Rome’

Victoria Wilderspin

Good morning! We had such a wonderful experience and are happy to share our thoughts about our time with Laura and Nancy Aiello Tours: We had an absolutely fabulous time with Laura. It was a highlight of our time in Rome. We love Laura! Her insights were essential and provided a really rich understanding to our group of what we were seeing. In addition to being so knowledgeable, she was incredibly fun, thoughtful, and a really wonderful person to spend time with! She tailored her presentations to our exact interests and provided so much more than we could have expected. She also gave us a recommendation to the best meal we had in Rome! Laura is the best; we were so lucky to have her! Without hesitation, we would recommend Nancy Aiello Tours to everyone, and highly recommend Laura. I read about Nancy Aiello Tours on Ciao Bambino’s web site. Thank you so much! And please tell Laura that we loved our time with her and really valued her expertise. She is fantastic!
Ciao!

Kiva, Chris, Linden, Ione, Nancy and Eric Liljequist

Excellent experience – from the booking through the actual tours. We appreciated having the same tour guide (Laura) for both our evening tour and our walking tour of old Rome. Our experience with Nancy Aiello Tours was enlightening. I booked the tours because it was my family’s first visit to Rome and I wanted to ensure that they had an understanding of the history and saw the highlights. My sister and I have been to Rome several times (walking with a guide book, taking big bus tours for a day, etc) but we “saw” so much more on our tours with Laura. I have already recommended you to a colleague who will be in Rome with his family in November. I had googled “what to do with kids in Rome” and found a mommy travel blog that recommended your agency, so I took a look at your website and decided to ask some questions (less than 2 weeks before our arrival in Rome). We were fortunate enough to book 2 different tours.

Cathy Wickham

We thoroughly enjoyed both of our tours. On Monday, we toured with Laura. She was engaging and informative. We all learned so much. We had a fun trivia game at lunch after the tour, and we were very impressed with how much information our 7 and 9 year old girls retained. Laura made it interesting and presented the information in a way that they could understand.
On Tuesday, we toured the Vatican and also had a great experience. Our guide was patient and full of interesting information. He also presented the tour in a way that the children could understand. He was very knowledgeable, and we really enjoyed our time with him. We would definitely recommend Nancy Aiello Tours for other families with children. We were very pleasantly surprised by the guides and how they interacted with our children on an age appropriate level. We saw the tours of people wearing headphones and were immediately relieved that we had fun, interactive, engaging private guides for our children and for ourselves. We found Nancy Aiello Tours first through a blog online about a father traveling with his son. I looked up “Seeing Rome with children”. We then researched your company and saw a lot of positive feedback. Thank you again!

Tracy and David Paige

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