A Google search led me to TripAdvisor and your tours. The reviews people wrote just raved. I concur; Roberta was amazing and friendly, incredibly knowledgeable, and took us so many amazing places and not just the big sites that we requested, but also such an entertaining route through beautiful piazzas. Making arrangements through email, though, was very fast and turned out to be efficient, as it allowed us to fully communicate what we wanted. Thank you.