Custom Italy Trip

Thank you for contacting me. I was planning on providing you feedback on our visit, so now is that time. Our overall experience with Nancy Aiello tours was very favorable. Booking Process. Same. Tour Experience. Terrific. Lucia was an EXCELLENT guide. Very considerate and kind, very knowledgeable, very good at everything.  We loved being with her and were supper happy that she was selected to be our guide. Federico, our driver, was the same.  On time, courteous, helpful and very attentive to detail. An excellent driver. We were also very pleased that he was selected to be our driver. If Lucia and Federico are examples of those individuals you hire, your organization should really excel. Which culminate in responding to your last inquiry: Would we recommend Nancy Aiello tours to our friends. Our answer: YES

We enjoyed our tours very much and would recommend them. Our overall experience with Nancy Aiello Tours was excellent. The booking process was exceptionally easy and quick. We very much appreciated the quick responses as we attempted to schedule dates for the tours. The tours were excellent. We especially loved our tour guide for the Rome Colosseum and Vatican Museum tours. She was particularly attentive to our children and always tried to make the information interesting to them. She was very conscious of when they needed breaks to sit or have a snack. If we were going back, I would definitely want her again. Our other guides were also very good, but our Rome guide was exceptional. My sister in law found your information on the internet. I suspect she may have found it through the Lonely Planet website. We were specifically looking for tour guides who were good with children since we wanted to make this experience interesting and informative for them.

Ann was brilliant to book with. She was extremely efficient and provided expert guidance and advice when booking. As a family we thought both tours were terrific. We loved the mask making workshop and the trip to Murano to visit a glass factory.
Elisabetta was brilliant with children. She came down to their level and involved them all the way. I loved the fact she started off showing them a map of Venice and gave them lots of fun quiz questions throughout. It made them active learners without them knowing it. She was fun, polite and a pleasure to have spent the afternoon with. I would thoroughly recommend her.
Samuele tour was good too. Both were very special. The girls had lots of fun and learnt lots. His expert knowledge in finding the right places to do these activities which would suit children was evident and very appreciated. Again, I would recommend him.
I found the tours on the Internet when looking specifically for tours with children in mind. We are already thinking of using you when we visit Tuscany next year!
The only thing I perhaps would have liked would have been a plan of what the tour guides were going to do so we could plan our other days a little better and not repeat anything. Luckily we had not really visited Murano yet but if we had, we would have then repeated the experience.
Apologies for the late feedback. We certainly look forward to using you again.
Please express our thanks to Ann, Elisabetta and Samuele for their parts in our experience. It has been a pleasure dealing with you. Thank you for all your advice and time.