Our overall experience with Nancy Aiello Tours was Great! We have worked with a number of different tour guides and agencies and have very high expectations. Our expectations were definitely met! Booking process was easy and went very smoothly. Great communication from Ann and thorough details and descriptions. We loved all off our guides Elena, Lucia, and Vincenzo. They made it interesting for the kids and were very attentive to my mother’s needs (bad knees). The drivers were great and informative and effectively handled challenges (traffic accidents/delays) when they arose. Everything ran smoothly, making our tour experience fantastic. I would absolutely recommend you to our family and friends. I came across Nancy Aiello Tours through Ciao Bambino.
I want to thank you for arranging tours that made our trip to Rome and the Amalfi Coast so incredibly memorable. Laura, our Rome guide, is just the best. She knew how interested we were in art history, and went over and above to make sure we saw everything. She is incredibly knowledgeable, and a lot of fun. We also used two drivers. Fabio, in Rome, worked so well with Laura. Then, in Amalfi, Luigi took us on the coastal drive. What a great way to experience this area; one we had not previously visited. We will look forward to using your tours on the next trip to Italy! We can’t thank you enough for putting our tours together.
Hi, I meant to send this right after our amazing trip. Your tour guides were fantastic: Katya for the Vatican, Cinzia for the Colosseum and Maria Elena in Florence. Their English was fantastic and they were are very knowledgeable, enthusiastic and gave personal antidotes during their tours. They were interested in my kids insights as well. I would definitely recommend your company. We were referred to you through our good friend who has used you for several trips. Our experience with you was in direct contrast to a tour that we took in London with another company my husband booked this on the recommendation of his business partner which was horrible. We had wished we had used your organization in London as well. Thank you for making our trip so special.
My tours with your Chinese Mandarin speaking tour guides were wonderful! Please see below for responses. Couldn’t be happier. Booking process was so easy and the money was well-spent. Guide was very knowledgeable and friendly. Good language skills. Booking process was easy and straightforward. No issues at all. Fast responses to emails. No issues with payment. Our tour experiences were so much fun. Very informative and casual, guide was quite friendly. Good Chinese skills. I would absolutely recommend you. Will be looking to you for more tours in the future. I came across Nancy Aiello Tours googling Mandarin Chinese Tours Rome.
Yes, both Genevieve and I really enjoyed the tour with Cinzia. She pitched it perfectly to a 10 year old, using pictures and telling entertaining stories. I also learned things I had not known before, so it was good for me as well. Further, towards the end, she would give us the choice of doing two things, one more strenuous, one less, depending on how Genevieve felt. Overall, a 10 out of 10 and I would recommend it to others. Best regards,
My children and I enjoyed our tours very much!
Our overall experience was fantastic!
The booking process was easy. The person I communicated with, Ann, was very professional and helpful. Both tours were great. Our guides for each tour Cynthia for the Vatican, Laura for the Colosseum were very knowledgeable and interesting. They kept my children engaged, and moved the tour along at a pace that worked well for us. My children said they’d rather learn about the world with private tour guides like the ladies we met in Rome, than by going back to their classrooms. I would you recommend Nancy Aiello Tours to families and friends. I came across Nancy Aiello Tours through Ciao Bambino website. Thanks for providing such a wonderful service. Our trip to Rome and our understanding of the various sites would not have been the same without your excellent tour guides.
Everything has been first class and I would absolutely recommend you (I actually already did to one of the hotel guests!)
The information given, the booking process was very simple.
Our guide SAM was so so so fantastic! We loved him – he was informative, funny, patient, kept the kids attention and we really felt looked after and lovely being ‘away from the crowds’. And a lovely end was being dropped off at a local pizza restaurant (great food and price) and even a toilet stop in one of the local bars was a great experience even for 5 minutes – very Italian atmosphere! Please thank Sam on our behalf! I came across the Nancy Aiello Tours from the internet – I googled tours with kids/family tours.
Thanks for your email, now that we are back in the states I am happy to share some feedback.
Overall experience: terrific, would highly recommend
Booking process: most grateful for thorough, timely responses and attention to detail. felt completely well prepared for our tours before we left.
Tour experience: simply amazing. made all the difference in our trip to have participated in these tours. cinzia was a MARVELOUS tour guide; not only was her expertise astounding and her storytelling riveting, but she did a simply phenomenal job of catering to our group, which included some adults who were very interested in the subject matter, two four-year-olds with limited understanding of what they were seeing (and jet lag, and tired little legs), and some distracted parents! she met every single one of us at our own level, with grace and good humor, and made rome so magical for us all. our kids gave her big hugs at the end our last tour and later told us they missed her. i was amazed after we got home to hear my son recounting the stories she shared with us, and for my daughter to be able to point out symbols and images we had learned about at the vatican museums. cinzia was just wonderful and i cannot have imagined our trip without her wonderful guidance!
Would strongly recommend nancy aiello tours to family and friends, and will look into you again should we book more travel!
Came across nancy aiello tours through google, was encouraged by tripadvisor reviews.
Thank you again so very much and please send our best wishes and gratitude to cinzia!
Ann was brilliant to book with. She was extremely efficient and provided expert guidance and advice when booking. As a family we thought both tours were terrific. We loved the mask making workshop and the trip to Murano to visit a glass factory.
Elisabetta was brilliant with children. She came down to their level and involved them all the way. I loved the fact she started off showing them a map of Venice and gave them lots of fun quiz questions throughout. It made them active learners without them knowing it. She was fun, polite and a pleasure to have spent the afternoon with. I would thoroughly recommend her.
Samuele tour was good too. Both were very special. The girls had lots of fun and learnt lots. His expert knowledge in finding the right places to do these activities which would suit children was evident and very appreciated. Again, I would recommend him.
I found the tours on the Internet when looking specifically for tours with children in mind. We are already thinking of using you when we visit Tuscany next year!
The only thing I perhaps would have liked would have been a plan of what the tour guides were going to do so we could plan our other days a little better and not repeat anything. Luckily we had not really visited Murano yet but if we had, we would have then repeated the experience.
Apologies for the late feedback. We certainly look forward to using you again.
Please express our thanks to Ann, Elisabetta and Samuele for their parts in our experience. It has been a pleasure dealing with you. Thank you for all your advice and time.
Our overall experience was very positive. The booking process was excellent. Everyone at Nancy Aiello tours was extremely responsive to all of our questions (even those unrelated to the tours!). The tours were excellent as well. Samuel did a great job with our tour in Venice. Filippo, who led our tours in Rome, was amazing. He was extremely knowledgeable, organized and gracious – and he did a tremendous job of engaging our boys in the tours. He enhanced our experiences in Rome beyond description. I would absolutely recommend Nancy Aiello Tours to our family and friends.
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