Hello! Please find my response to your survey below. I would like to say at the start that we LOVED our tour guide. Lauren (do I have that name right?) was personable, engaging, and connected with everyone in our family from our eight-year-old son to me. It was a valuable part of our experience. Please let her know that we appreciated her very much, and that we took her advice and explored the Jewish Ghetto on our next night in Rome! Your company was recommended by my brother and his wife, who used your company the previous summer.