Private Kids Florence Discovery Tour

Accessible Vatican Tour

Dear Ms Aiello,
Thank you for sending me your Feedback form. It was my intention to contact you about the Guided Tour I arranged with your representative, Rachel, for 24 May 2011. I would like to thank Rachel who dealt with my numerous enquiries and for arranging the tour so efficiently.
We were extremely impressed by the arrangements and Ms Lucia ensured our visit to the Vatican Museum and Sistine Chapel was not only enjoyable but fascinating and incredibly informative. She was especially considerate to the mobility and hearing challenges concerning my elderly mother and took the utmost care to ensure that we were afforded every courtesy in a most professional, unhurried, charming and exceptional manner. Lucia subject knowledge was very impressive and she demonstrated this not only in her narrative but also in her ability to answer any question we asked of her, there seemed to be nothing she did not know and by the end of our tour, she left us with a wealth of information and knowledge we were all delighted and most appreciative. Please be kind enough to pass on our thanks and regards to Lucia. Thank you once again. Your services are excellent and I am pleased we chose Nancy Aiello Tours above the many other tour operators available.

Family Rome Tour Package

Thanks for your email, now that we are back in the states I am happy to share some feedback.
– overall experience: terrific, would highly recommend
– booking process: most grateful for thorough, timely responses and attention to detail. felt completely well prepared for our tours before we left.
– tour experience: simply amazing. made all the difference in our trip to have participated in these tours. cinzia was a MARVELOUS tour guide; not only was her expertise astounding and her storytelling riveting, but she did a simply phenomenal job of catering to our group, which included some adults who were very interested in the subject matter, two four-year-olds with limited understanding of what they were seeing (and jet lag, and tired little legs), and some distracted parents! she met every single one of us at our own level, with grace and good humor, and made rome so magical for us all. our kids gave her big hugs at the end our last tour and later told us they missed her. i was amazed after we got home to hear my son recounting the stories she shared with us, and for my daughter to be able to point out symbols and images we had learned about at the vatican museums. cinzia was just wonderful and i cannot have imagined our trip without her wonderful guidance!
– would strongly recommend nancy aiello tours to family and friends, and will look into you again should we book more travel!
– came across nancy aiello tours through google, was encouraged by tripadvisor reviews.
Thank you again so very much and please send our best wishes and gratitude to cinzia!
Best,

Vatican Sistine Chapel Private Tour

Hello Ann,
Once again I am emailing to say what a wonderful time my parents had on the Vatican Tour. My parents are raving about Lucia and simple said “there can’t be a better tour guide then Lucia, she is amazing”. From my parents description they felt like they had an inside view of the Vatican and though they have been there before they learned so much more than ever before. In addition Lucia took the time to make sure they could find a cab after the tour. Something that actually meant a lot for them as they were nervous about where to go since the configuration around the Vatican has changed a bit.
Thank you once again for exceeding our expectations. As soon as I get a movement I will be sure to post a note on trip advisor. I just wanted you to know how happy we were with our tours and how grateful we are to Lucia for sharing her knowledge of the city,
Thank you!