Welcome Florence Evening City Tour

Hi, I meant to send this right after our amazing trip. Your tour guides were fantastic: Katya for the Vatican, Cinzia for the Colosseum and Maria Elena in Florence. Their English was fantastic and they were are very knowledgeable, enthusiastic and gave personal antidotes during their tours. They were interested in my kids insights as well. I would definitely recommend your company. We were referred to you through our good friend who has used you for several trips. Our experience with you was in direct contrast to a tour that we took in London with another company my husband booked this on the recommendation of his business partner which was horrible. We had wished we had used your organization in London as well. Thank you for making our trip so special.

My overall experience was very good. I have to say that the BEST was the person I never met that was Ann, who coordinated everything via email. She responded immediately, even on Sundays, resolved all our issues and helped in every possible way.
The tour guides where nice and courteous, but with everything involving humans some where better than others. Our tour guide in Florence was very knowledgeable!
I would definitely recommend it to my friends!
Thank you

I am so very happy to answer these questions, as we could not have been more pleased with your services!
Your agency and the excellent customer service will be first in my line of recommendations from our recent travels. Everything you arranged was professional and with stellar guides.
While Filipo might be better suited for adult only tours, he tried very hard with the girls. But clearly his passion and proud Roman education is contagious…but maybe a little esoteric for smaller children. However, his enthusiasm for his city made us all appreciate the beauty and history of Rome, that much more.
However, Nadia in Venice was perfect with our 9 year old twin daughters. She even sent us parents out of the room to better plan a surprise for us with the girls assistance. From hidden gems to the way to maneuver the streets and alleys of Venice, she was a wealth of information. We loved her affectionate ways and her desire to show us her beloved city.
As this was the first time in our lives, we ever used a travel specialist, we were hesitant at first. But since we had the girls with us, we thought it better to use a professional service. We were so right and so blessed to have found this in Nancy Aiello Tours. I believe I first read about you from something that originated in Travel and Leisure, but honestly, it has been too many months now since I began my exhaustive research.
The value for my money was perfect, because our tours were priceless. Without a doubt, we would have missed the perfect moments and not discovered the hidden gems, if it wasn’t for Filipo and Nadia. I thank you for finding such delightful personalities to spend our afternoons with us. And to be fair, none of this would have happened without Rachel in your front office. Her communication was speedy, spot on and completely reliable. I hope you know what a treasure you have in her since she is your first line of communication.
I wish your company continued success and look forward to our return visit, in no small part because of your expertise.
Warm regards,
Namaste