Naples Italy Private Tours

Thanks for your email, now that we are back in the states I am happy to share some feedback.
Overall experience: terrific, would highly recommend
Booking process: most grateful for thorough, timely responses and attention to detail. felt completely well prepared for our tours before we left.
Tour experience: simply amazing. made all the difference in our trip to have participated in these tours. cinzia was a MARVELOUS tour guide; not only was her expertise astounding and her storytelling riveting, but she did a simply phenomenal job of catering to our group, which included some adults who were very interested in the subject matter, two four-year-olds with limited understanding of what they were seeing (and jet lag, and tired little legs), and some distracted parents! she met every single one of us at our own level, with grace and good humor, and made rome so magical for us all. our kids gave her big hugs at the end our last tour and later told us they missed her. i was amazed after we got home to hear my son recounting the stories she shared with us, and for my daughter to be able to point out symbols and images we had learned about at the vatican museums. cinzia was just wonderful and i cannot have imagined our trip without her wonderful guidance!
Would strongly recommend nancy aiello tours to family and friends, and will look into you again should we book more travel!
Came across nancy aiello tours through google, was encouraged by tripadvisor reviews.
Thank you again so very much and please send our best wishes and gratitude to cinzia!
Best,

I am so very happy to answer these questions, as we could not have been more pleased with your services!
Your agency and the excellent customer service will be first in my line of recommendations from our recent travels. Everything you arranged was professional and with stellar guides.
While Filipo might be better suited for adult only tours, he tried very hard with the girls. But clearly his passion and proud Roman education is contagious…but maybe a little esoteric for smaller children. However, his enthusiasm for his city made us all appreciate the beauty and history of Rome, that much more.
However, Nadia in Venice was perfect with our 9 year old twin daughters. She even sent us parents out of the room to better plan a surprise for us with the girls assistance. From hidden gems to the way to maneuver the streets and alleys of Venice, she was a wealth of information. We loved her affectionate ways and her desire to show us her beloved city.
As this was the first time in our lives, we ever used a travel specialist, we were hesitant at first. But since we had the girls with us, we thought it better to use a professional service. We were so right and so blessed to have found this in Nancy Aiello Tours. I believe I first read about you from something that originated in Travel and Leisure, but honestly, it has been too many months now since I began my exhaustive research.
The value for my money was perfect, because our tours were priceless. Without a doubt, we would have missed the perfect moments and not discovered the hidden gems, if it wasn’t for Filipo and Nadia. I thank you for finding such delightful personalities to spend our afternoons with us. And to be fair, none of this would have happened without Rachel in your front office. Her communication was speedy, spot on and completely reliable. I hope you know what a treasure you have in her since she is your first line of communication.
I wish your company continued success and look forward to our return visit, in no small part because of your expertise.
Warm regards,
Namaste

Thank you for contacting me. I was planning on providing you feedback on our visit, so now is that time. Our overall experience with Nancy Aiello tours was very favorable. Booking Process. Same. Tour Experience. Terrific. Lucia was an EXCELLENT guide. Very considerate and kind, very knowledgeable, very good at everything.  We loved being with her and were supper happy that she was selected to be our guide. Federico, our driver, was the same.  On time, courteous, helpful and very attentive to detail. An excellent driver. We were also very pleased that he was selected to be our driver. If Lucia and Federico are examples of those individuals you hire, your organization should really excel. Which culminate in responding to your last inquiry: Would we recommend Nancy Aiello tours to our friends. Our answer: YES